your problem probably isn't their network, but the Internet (if that is
their transport).  VOIP doesn't mean: no long distance charges by putting
our phone system on the internet.  You can queue all day, but if the
internet is congested, your QOS goes right out the door.

--Tim

saj wrote:
> 
> Hi,
> I have a customer who is having serious problems
> regarding voice quality.They are doing Voip thru
> Multitech VOIP box and their internet connection is
> thru Cisco 1720.They have two locations and both
> locations have the similar setup.Is this possible to
> implement any sort of queueing in this scenario?(As
> voice is not coming directly to Cisco router,whereas
> VOIP is done by Multitech box).Is this recommended to
> implement priority queueing in this scenario?
> Thanks.
> Saj
> 
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> 
> 




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