I have inherited responsibility for our IP phone system and am using OJT to figure everything out. We are using CallManager 3.2 and receiving our directory user lists from our win2k AD. The tech that originally set this up created separate OUs in AD for onsite and offsite personnel. CallManager only queries the onsite OU for our user directory list. A user's phone extension is looked up in the "telephone number" field in the user's AD profile. I now have reason to change the OU hierarchy in AD. I would also like to change the field where CallManager looks up a user's extension. Could someone point me in the right direction for determining where these queries are configured? I've examined the system parameters and the ASP pages referenced in the directory URL as well as the registry on the CCM server. I've also run the AD plug-in, but I'm stumped.
Thanks.. Jay Dunn IPI*GrammTech, Ltd. www.ipi-gt.com Nunquam Facilis Est Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=55789&t=55789 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
