Wayne Lawson, president of IPexpert, has been trying to post a 
response to a specific question, but it seems to be getting eaten 
somewhere in the posting system.  I'm reposting his message as a 
courtesy -- no personal comment on my part, other than it appears to 
be an attempt to solve a problem rather than being "salesy." 
(personal comment -- I tend to give much more credibility to any 
vendor that says "we had a problem, and here's how we fixed it," 
rather than a vendor that says their product is equal or superior to 
sex.)

Marginal disclaimer -- I've never received any income from IPexpert. 
I have worked with firms that had or have strategic partnerships with 
IPexpert, in which I was marginally involved.

At 8:33 PM +0000 3/11/03, Wayne Lawson wrote:
>Jake,
>
>   Hello - I noticed a posting you had on groupstudy (Actually it was
>forwarded to me by one of my instructors).  I'd like to see if I can assist
>in resolving the issues / comments you mentioned (below):
>
>      1. Poor quality binding. It will fall apart on you.
>      2. Horribly inaccurate solutions.
>      3. The topology is the same on every lab. (This may be a disadvantage
>         in that you get used to the same type of connectivity. It just
>         depends on how quick you are to pick up new topologies. It is
>         nice not to have to recable every 8 hours or so.)
>
>   Regarding issue #1 - I believe you're talking about our first print of
>3.0 - is that correct?  I agree that this was a problem - and it's been
>resolved in our 3.1 prints with reinforced binding and better quality of
>paper and vinyl covers / backing. (This was an issue that was brought upon
>by our printers and the physical thickness of the workbook - they've since
>them been replaced.) 
>
>   #2 was also addressed in our 3.1 version.  As you may have heard or seen,
>our 2.x to 3.x was a completely rewritten product.  We updated ALL content
>(not just revisions) to accommodate for the new changes in the CCIE lab
>exam.  We were under extreme pressure from our customers to get the product
>out to market quickly - so a large amount of the content did not get
>"double verified" (this was my fault).  Our 3.1 version was released
>several months later which consisted on additional 3550 scenarios and fixes
>to technical scenarios and solutions.
>
>   #3.  You're correct here - we try to modify (occasionally) the logical
>layout in the frame cloud, but for the most part our topology remains the
>same.  This was done so our customers wouldn't have to re-cable or modify
>their racks - and so our racks could remain intact.
>
>   I really appreciate your comments - At IPexpert we're always trying to
>improve the quality of our products and ensure that our customers are
>satisfied.  For the most part  our customers seem to be very satisfied 
>our success stories has increased dramatically, in fact  were receiving
>(on the average) of 3 to 5 success stories a week!  I do understand the
>different people have different opinions, suggestions and preferences  so
>I completely understand your comments.  If you have any additional comments
>or suggestions, please let me know by contacting me direct at 866.225.8064
>or via email at [EMAIL PROTECTED]
>
>P.S.  Although you gave us a positive review on our e-Scenarios  I
>thought you might be happy to know that were adding several new Cat 3550
>scenarios and will be updating ALL e-Scenarios to a new V2 format!
>
>Thanks! - We Truly Appreciate Your Business!
>
>Wayne A. Lawson II
>Founder, CEO & Technical Instructor - IPexpert, Inc.
>CCIE # 5244, Cisco CCNA & CCDA,
>Nortel NCSE, MCSE, CNE, CNX Ethernet
>Mailto: [EMAIL PROTECTED]
>Toll Free: 866.225.8064
>Outside U.S. & Canada: 312.321.6924
>Fax: 312.321.6925
>Mobile: 810.434.4801
>URL: http://www.IPexpert.NET &
>      http://www.CertificationTalk.com
>
>
>Jake Reynolds writes:
>
>>  I would recommend it but I haven't passed the lab yet. My second
>>  attempt is Thursday so I'll let you all know if it did the trick. I've
>  > used CCBootcamp's labs and IPExpert's. A couple of disadvantages of
>  > the IPExpert labs:
>>
>>  1. Poor quality binding. It will fall apart on you.
>>  2. Horribly inaccurate solutions.
>>  3. The topology is the same on every lab. (This may be a disadvantage
>>  in that you get used to the same type of connectivity. It just depends
>>  on how quick you are to pick up new topologies. It is nice not to have
>>  to recable every 8 hours or so.)
>>
>>  The scenarios seem pretty good all in all. I do wish there was more
>>  CAT3550 stuff in there. It's plain scary how much those devices will
>>  do when you think about the lab.
>>
>>  Jake Reynolds
>>  Systems Engineer - Information Systems
>>  MCSE NT4 & W2K, CCNA, CCNP, A+
>>
>>  US Central Credit Union
>>  9701 Renner Blvd.
>>  Lenexa, KS 66219
>>
>>  Office- 913.227.6122
>>  Cell- 816.305.6785
>>
>>  [EMAIL PROTECTED]
>>
>>
>>  -----Original Message-----
>>  From: ccie2be [mailto:[EMAIL PROTECTED]
>>  Sent: Friday, February 28, 2003 7:24 AM
>>  To: Group Study
>>  Subject: the IPExpert endorsement posted by cebuano
>>
>>
>>  Hi all,
>>
>>  After seeing the endorsement of IPExpert's R&S workbook, I'm wondering
>>  what others have to say about it and whether it's worth the cost.
>>
>>  And, of course, I'm also wondering for which type of ccie candidate is
>>  this product most suitable.  (I'm very strong on the theory stuff but
>>  I don't have extensive hands-on experience. I have a good lab but it
>>  doesn't include any 3550's, ATM or voice.  I've been using Solie's
>>  book, the CCIE Lab Practice Kit, and some old ccbootcamp labs for
>>  practice)
>>
>>  I just looked at their website and saw they were asking $499.00 + s/h
>>  but I didn't see anything saying if that's the 50% off price or the
>>  price before the 50% discount.
>>
>>  So, what do you IPExpert users think about me forking over the bucks
>>  for their R&S Workbook product?
>>
>>  Strongly recommend - bite the bullet and don't think about the cost?
>>
>>  Recommend but wouldn't call it a must have?
>>
>>  Better to spend the money on 3550's or 2600's with voice modules?
>>
>>  I appreciate all the feedback I can get on this.  Thanks kindly,
>>
>  > Jim




Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=65094&t=65094
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