Poor sales bah humbug I can't believe that, I got the book and think it is a great tool. Unfortunately I could not give an answer because I took the exam before I had this book in my hands. I think if I would have had the book before I went and took the exam that it definitely would have made it a bit easier. And exam or not this book is a must have for someone trying to sharpen their troubleshooting skills. And not kissing up like many of you think I am by this email but I have went to NAI sniffer courses for Ethernet, Fast Ethernet, ATM with their own instructors and felt like I got more out of the sniffer portion of this book than I did the class, or maybe the class was over my head or the book is just easy to understand and makes since, and considering I have been using sniffers for 5 to 6 years now I doubt if the class was over my head hehehehehehe.
-----Original Message----- From: Priscilla Oppenheimer [mailto:[EMAIL PROTECTED] Sent: Sunday, March 23, 2003 1:30 PM To: [EMAIL PROTECTED] Subject: RE: Is 'troubleshooting campus netwroks' enough for C [7:66017] Newell Ryan D SrA 18 CS/SCBT wrote: > > I have read a part of this book. It seems to line up with the > CIT. Will this > be enough reading material to pass the CIT? > Did you retransmit the message or did Group Study send it again by mistake? Unfortunately, due to no marketing by the publisher, not very many people know that the Troubleshooting Campus Networks book exists and that it's a great tool for studying for the Support (CIT) test. So you may not get an answer from anyone but me, the main author. :-) It makes me sad to see you post the question and not get an answer, because it's evidence of the poor sales. Joseph Bardwell and I went to a huge amount of effort to produce high-quality, targetted content. The result is a terrific book. It doesn't matter that it's terrific. With no marketing, it might as well not exist. Also the title is not quite right. It covers more than campus networks, including tons of info on routing protocols and a chapter on WAN troubleshooting. The Amazon description that the publisher wrote is laughable, but sad. :-( So, it has a lot going against it despite its great content. Anyway, Troubleshooting Campus Networks should be enough to pass the Support Test. That was one of my main goals for writing the book. I was one of the devleopers of the CIT course and have a good feel for what's in it. I was the developer for version 3.0, but a revierwer for the more recent versions. I have take the Support test a couple times to get a good feel for what's on it. Troubleshooting Campus Networks covers more than you will need for the test. To make your studying more efficient, be sure to spend time with the tables that describe the Cisco show and debug commands. The Support exam has a big focus on those. Also study the output from these commands and the descriptions of what they mean. If your goal is just to pass the test, don't spend a lot of time on the wireless chapter. The current test doesn't have any wireless questions. Don't spend a lot of time with the protocol analyzer output. Although I think a troubleshooter should have to know that level of detail, Cisco does not. :-) To pass the Support exam, about all you have to know about TCP is that there's a 3-way handshake. A lot of Cisco people think that's the only relevant thing to know about TCP. In Chapter 2, I wrote a lot about troubleshooting methods. Cisco, of course, expects you just to know their method, which I did cover. :-) I didn't spend much time on Cisco troubleshooting tools. That's one thing you may want to get from the official Cisco book or read up on these topics on CCO, (if you can still find them. The test is outdated). Gain some familiarity with what the following tools do for a troubleshooter: CiscoWorks CWSI Netsys TrafficDirector VLANDirector WAN Manager StackDecoder Core Dump CCO MarketPlace CCO Software Center CCO Bug Toolkit CCO Troubleshooting Engine CCO Open Forum The only other topic that my book doesn't cover in much detail that you may see on the test is the internal architecture of the Catalyst 5000 and troubleshooting with the LEDs on the 5000. The test is not very hard, by the way, not nearly as hard as BSCI, from what I hear. Good luck with it! _______________________________ Priscilla Oppenheimer www.troubleshootingnetworks.com www.priscilla.com Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=66052&t=66052 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
