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*Job Title : Storage / SAN Administrator (Night Shift Job)* *Location: Richmond,VA* *Duration : 8-12 Months + * *Job Description:* *Basic Qualifications: * • High School Diploma, GED or Equivalent Certification • 5 years IT experience • 2 years of Backup Administration experience/1 year Storage technical support experience • Cloud Technologies – AWS/Azure/etc. *Preferred Qualifications: * • Bachelors Degree in Business Administration or Information Technology • 2 years of Backup Configuration/Design/Troubleshooting • 1 year of SAN Fabric and SAN storage • Excellent technical and analytical skills • Strong communication and interpersonal skills • Organized and detailed documentation skills • A work ethic with a focus on quality, results and customer satisfaction *Primary Responsibilities: * • Provide 24x7 IT operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Onsite hours Wednesday through Sunday 8pm through 5am. • Develop and exhibit technical subject matter expertise on the assigned backup and storage systems along with associated processes and procedures. • Perform change management and incident management for backup and archiving infrastructure. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for monitoring tools. • Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. • Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. • Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. • Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Regards, Anand Tiwari 804-212-0484 (O)/ 804-414-0525(C) [email protected] -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
