Hi,


We are currently working on filling an exciting new contract opportunity
for an *Configuration Manager *position that will be based out in *Benton
Harbor, MI*.



*Job Title: Configuration Manager*

*Location: Benton Harbor, MI*

*Duration: 12 – 18 Months*



Client is looking for a skilled professional to perform as a Configuration
Management Data Base (CMDB) Manager. Our client is looking for a solid
individual for 12-18 months to train and guide existing staff and help them
develop into this role in the future. Day to Day (what a typical day or
week look like in this role)

The IT Configuration Management Analyst is responsible for managing a
controlled environment around IT assets, establishing a reliable source of
asset data, and providing the link



Day to Day (what a typical day or week look like in this role)

The IT Configuration Management Analyst is responsible for managing a
controlled environment around IT assets, establishing a reliable source of
asset data, and providing the linkage to IT Service and Configuration
Management. This controlled environment effectively captures and manages IT
asset information, supports an effective CMDB and provides value-added
services that improve organizational capabilities, manage risks, lower
costs, and increase productivity.



*Responsibilities *

Strategy & Planning

·         Lead efforts in establishing processes, policies and procedures
for tracking the company's hardware assets and their configuration.

·         Help define, implement and integrate Configuration Management
policies and procedures to support the configuration management database
(CMDB).

·         Review and establish Configuration Management audit policies to
meet established requirements.



*Operational Management *

·         Perform Configuration Management activities relating to
identification, control and tracking of designated systems and/or
equipment.

·         Interface with department personnel to ensure new
systems/services are compliant with IT Configuration Management policy.

·         Enter all configuration data into CMDB and ensure information is
up-to-date, accurate, and auditable.

·         In meeting these responsibilities and accountabilities, you will:

·         Interface with and coordinate with other ITIL Process teams in
the organization to include Incident Management, Problem Management, Change
Management, Capacity Management and Release Management.

·         Engage the Global Partner and Whirlpool teams in the
establishment and execution of standard processes for life cycle management
of the hardware assets, help create strong relationships with partner teams
and ensure that a process of continuous review and improvement are inherent
throughout all elements of the IOS team.

·         Establish partner performance measures and generate standard
monthly regional scorecards and metric reports.

·         What You Need to Succeed

·         Formal Education & Certification

·         University degree or college diploma in the field of business,
finance or technology management or expert level experience in the field of
IT Asset Management, Configuration Management or Inventory Control.



*Knowledge & Experience *

·         5 years direct work experience in IT Configuration Management

·         Strong familiarity and technical competence with asset management
software and/or inventory-tracking systems.

·         Strong knowledge of information technology change and
configuration management best practices and methodologies



*The successful candidate must have a proven record with the following
experience: *

·         Ability to quickly establish ownership of areas of accountability

·         Partners with customers, vendors, and cross functional groups

·         Has demonstrated experience and competence in a complex Global
Asset Environment.

·         Lays out work in a well-planned and organized manner and has
strong ability to clearly document process design elements

·         Fosters open dialogue and always maintains two-way dialogue with
others on work and results

·         Is customer focused and demonstrates integrity and fosters trust

·         Has excellent interpersonal skills with the ability to
communicate technical subjects to non- technical audiences

This experience demonstrates the required skills in thought leadership,
communication, team building, personal confidence, and establishing
yourself as a driver of change that this position requires.






Regards,

Sonoma Consulting, Inc.

Email: [email protected]
Web: www.sonomaconsulting.net

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