Hi,
We are currently working on filling an exciting new *CONTRACT* opportunity for an *Desktop Support *position that will be based out in *Las Vegas, NV*. *Job Title: Desktop Support* *Location: Las Vegas, NV* *Duration: 2 Months* *SPECIFIC RESPONSIBILITIES INCLUDE: * • Split time approximately 40:60 between project based work and support based work; split may change depending on workload • Work on projects that include multi-tier application review, maintenance and management of file server & application servers • Including migration/consolidation • Support incoming application incident and request tickets in a distributed high volume environment • Administer and troubleshoot internally developed and third party applications • Manage enterprise level systems Windows OS • Experience with Windows endpoint devices running on multiple versions of Windows OS • Manage and respond to daily alerts from monitoring systems • Provide application validation for monthly patch and reboot cycle • Create application run-books, architecture diagrams and workflows or maintain existing ones for knowledge, sharing and training • Communicate proposed changes and improvements to ensure optimal performance and reliability • Participate in department on-call rotation • Leverage and train remote workforce for effective cross team training as well as resource management • Work on other ad hoc duties as assigned *SKILLS & EXPERIENCE REQUIRED:* • Bachelor’s degree in Computer Science, Management Information Systems, or equivalent work experience • 3-5 years of relevant, hands-on experience supporting Windows Server 2008(R2) in an Enterprise Environment • Thorough understanding of working principles, and experience supporting Active Directory, Group Policy, IIS, Virtualization (VMware), Symantec Endpoint Protection (or similar enterprise AV) • Excellent troubleshooting skills with a scientific approach to problem investigation and resolution • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work • Understanding of networking, firewalls and common datacenter infrastructure • In-depth understanding of common protocols such as DNS, DHCP, SMTP • Good written documentation skills and demonstrable experience of documenting systems and procedures • Experience with and willingness to follow a strict change management and incident tracking process • Functional knowledge of PowerShell scripting and desire to become more advanced • Passion for providing outstanding support for inbound incident tickets, as well as foresight to manage risk and scale; must know when to work independently, and when to escalate • Experience with Citrix is a plus • Experience with server management tools such as Altiris, SCCM or similar • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units • Detail-oriented individual who can manage his/her own time *In addition, the ideal candidate will have experience with* • Incident/Change Management • Macintosh OS X • Windows\OS X Backup Solutions • Casper Deployment Solutions • Strong automation and scripting skills • Strong understanding of multi-tier application and framework *Desired:* • Passion for providing outstanding support for inbound incident tickets, as well as foresight to manage risk and scale; must know when to work independently, and when to escalate • Experience with Citrix is a plus • Experience with server management tools such as Altiris, SCCM or similar • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units • Detail-oriented individual who can manage his/her own time *SKILLS MATRIX* *Skill Name* *Description* *Level (1-5, 5 being the highest) 1 2 3 4 5 * *Years* *Mandatory(Yes/No)* *working principles & knowledge of Active Directory* Thorough understanding of working principles, and experience supporting Active Directory, Group Policy, IIS, Virtualization (VMware), Symantec Endpoint Protection (or similar enterprise AV) 4-5 Years No *Excellent troubleshooting skills* Excellent troubleshooting skills with a scientific approach to problem investigation and resolution 4-5 Years No *system administration methodologies, tools, and techniques* Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work 6-8 Years No *Citrix Experience* Experience with Citrix 4-5 Years No *Altiris Experience* Experience with server management tools such as Altiris, SCCM or similar 6-8 Years No *automation and scripting skills* Strong automation and scripting skills 4-5 Years No *Knowledge of Macintosh OS X* Working knowledge of Macintosh OS X 4-5 Years No Regards Sonoma Consulting, Inc. Tel: 630.922.5093 Fax: 630.756.4181 Email: [email protected] Web: www.sonomaconsulting.net -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
