Please check and let me know.
Kindly Mail me at: abhis...@apetan.com
Looking for App Support Lead with Hadoop or Ab Initio.
HadoopApplication Support Lead/Senior
Cleveland Ave - Westerville OH
Must be Citzien/GC/EAD
- Bachelor's/Master's Degree in Computer Science, related field or
Equivalent work experience
- 8-10 years of professional experience in the field of information and
- 5+ years of experience in Data Management;
- Experience in SQL debugging skills
- Experience in developing and designing of ETL methodology for supporting
data transformations using Informatica Power Center, Ab Initio, or other
- Experience with UNIX scripting.
- Have experience in people management (Preferred)
As a Production Support Manager, you will be responsible for managing the
team (technically and/or hierarchically) supporting Incident and Problem
resolution for aligned LOBs, providing end-to-end resolution to ensure
completion of all jobs within defined objectives. Troubleshoot production
issues and coordinate with other teams to remediate and implement to
production in order to minimize impact to customers and/or downstream.
The role also involves engaging and partnering with AD teams, and various
platform owners like TD, ETL, BI, Hadoop, etc. and also interfacing with
executive and sr. management with Root Cause Analysis (RCA) and remediation
actions. The responsibility will included but limited to following
- End-to-end Incident and Problem resolution for responsible LOBs.
- Responsible to ensure that the applications met their required service
- Responsible to support process improvements to continuously improve the
stability and performance of the applications.
- Identify system bottlenecks and opportunities for processing improvements
- Application wellness
- Prioritize workload, provide timely and accurate resolutions.
- Perform in-depth research and identify sources of production issues.
- Effectively perform root cause analysis of issues and report the outcome
to business community and Management.
- Develop / utilize core support tools and processes to perform work while
improving day-to-day practices for support team members with the goal of
delivering service improvements to the business.
- Coordinate and work with the global production support team
- Application Monitoring, Application Tuning
- Lead and/or Manage production support team to deliver the services
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