Hi
*Job Title* *Voice Engineer* *Project Location * *Minneapolis MN* *Duration* *12+ months* *Skills Required and Job Description:* *MOI: Telephonic+ Skype* *Need **GC or US citizen or EAD GC(Only)* *Responsible for managing:* - Act as the technical leads and central point of contact on large or multiple applications with significant impact to the organization. - The Voice Engineer will be responsible for the design, customization and implementation of robust, secure, scalable Unified Communications solutions. - This position requires extensive collaboration with internal technology teams and vendors to identify, research, analyze and resolve system issues and problems. *Required Skills:* - Knowledge of Cisco Call Manager, Unity, IOS voice gateways, and Telepresence is required - Ability to support, maintain and manage Call Centers operations in a dynamically changing environment - Ability to effectively troubleshoot Cisco IOS SIP gateways and TDM trunks - In-depth technical knowledge of Cisco UCCE/PCCE or UCCX, ICM, CVP and Finesse is preferred - Escalation point for voice related issues. - Work with Cisco TAC and assume the lead - Managing the Contact Center Enterprise environment - Avaya technical knowledge is a major plus - Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies - Excellent written, verbal communication and presentation skills *Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |* *Tel: 201-620-9700 * 141 **| **15 Union Avenue, office # 6, Rutherford, New Jersey 07070 | * *Mail :-** [email protected] <[email protected]> **| **www.apetan.com* <http://www.apetan.com/> | linkedin: https://www.linkedin.com/in/nikhil-gupta-a4637391 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
