Hi
*Position Title: Service Now Consultant* *Location: Reston, VA* *Duration: 6 months Contract* *Required Skills:* • 8 years’ experience in continuous process improvement methodologies including ITIL®, business • process re-engineering, and/or quality management initiatives • Significant demonstrated experience with ITIL® business process reformation, re-engineering, and • project management activities, with extensive Service Catalog and Service Request experience • Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation • Expert level in Reporting based upon requests • Expert level in Service-Now integrations to on-prem application including but not limited to SQL and • WebServices (REST and SOAP) • Expert level experience with workflow creation • Experience working with/leading process reformation teams • Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day • processes • Desire to develop complex strategies to overcome cultural resistance to process-driven change • Experience facilitating quality improvement efforts • Excellent verbal and written communication skills • Excellent leadership and problem-solving skills • Experience with Service Now required, experience with Remedy is a plus Thanks and Regards, *Aravind Pothula Sr. Technical Recruiter* Email: [email protected] <[email protected]> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
