Hello,

Hope you are doing well!

 

This is Arjun Shah from Savvy Technology Solutions LLC and I am recruiting 
on behalf of our client in TEXAS.  Please send me your available candidates 
resume on [email protected]

 

Role: Desktop Support

Duration: 6 (Months)

Location: Austin TX 

  

 

Job Description:   

·         Provides intermediate level Desktop Computer Support.  Supports 
Network 
OS, centralized applications and desktop applications in a distributed 
Microsoft 
environment.  

·         Resolves network, (TCP/IP, Ethernet) telecommunications and 
application 
problems for local and remote users.   

·         Serves as a level two/three support for the Help Desk 
problems/changes.  
Participates in major IT technology deployment projects.  

·         Ensures that optimal network/desktop performance, capacity, 
availability 
and security are maintained for all agency technology users.   

·         Works under the general direction of the Desktop/Mobile Support 
Manager 
with moderate latitude for the exercise of independent judgement. 

 

Requirements            Minimum Skills Requirement in years

Years  Skills/Experience

4         Experience working with computer hardware to include desktop and 
laptop computers and related peripheral devices

4         Experience working with computer software to include Windows and 
IOS operating systems, Microsoft Office Suites, Virus protection, asset 
management, 
call ticket management

4         Knowledge of customer support skills that include: management of 
problem calls, priority calls and communication to end-users

4         Skill in working as a team member, cooperating with both co-workers 
and management to effectively accomplish unit goal

4         Ability to install, configure and trouble-shoot software-related 
computer problems inherent in a corporate computer environment

 

 

Thanks,
Arjun
Savvy Technology Solution LLC.
[email protected]
512-766-5244 

 

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