* **WINDOWS – ACTIVE DIRECTORY:* *MCSE (on Windows 2003 or 2008), VCP (on ESX 4.0 vSphere) with good knowledge of Windows Operating System (Windows NT, 2000, 2003 and 2008), Active Directory (AD), Citrix, VMware ESX 4.0 - Must. *
3. Tech lead handling L3 tickets 4. Incident management and preparation of RCA report. 5. Problem management. 6. Implementing short / long term plan. 7. Monitoring overall functioning of process and identify improvement areas. 8. Provide all necessary updating on operations as well as on primary task done by Tier 3 resource. 9. Actively participate in service improvement plans. 10. Act on Day to Day House Keeping tasks by using tools & scripts 11. To able to attend calls on calls basis whenever assigned 12. Work with Change & Problem Management Tools 13. Operational experience for large scale virtualization environment, using vCentre for day to day management. 14. Performance Analysis and Tuning/Optimization Operations 15. Virtual machine creation, cloning, configurations 16. *Strong experience with VMware HA/DRS, Update Manager, Site Recovery Manager - **Must* Should have understanding of VizionCore Products (like vContol, vFoglight, vConverter etc.) -- Thanks Kevin 732-645-2039 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/citrix-and-sap-problems?hl=en.
