Please Respond to : [email protected] or call me on
201-257-5081 Extension 296 or 287

-IMMEDIATE NEED A CONSULTANT-

Title: Oracle Tech/Func Support Analyst
Location: Seattle, WA
Duration: 6+ Months with likely 30 month extension

This is a customer (internal) facing trouble support role.
While this is a technical "trouble shooter" role.... Developers do not make
good prospects for this role!
Must be able to communicate and reason with the end user/customer
80/20 (or 70/30) Oracle Techno/Functional Analysts:
5+ years in a Tier II or Tier III Production Support environment
Experience in the following:
Enterprise monitoring
Error Handling
AOTS Remedy, or similar Customer Trouble Management Systems
SQL, SQL*Plus, Unix experience is a plus, familiarity with TOAD
Experience writing technical documents including test cases
End to end Issues resolution leadership skills
Experience working with Oracle to Open and manage SR (Service Requests)
On-call rotation experience
Experience in heightened issues resolution with outage management teams
Inventory: Standard Functionality for Oracle Module.
Order Management: Standard Functionality for Oracle Module.

REGARDS
Mark Williams ||Technical Recruiter
CAT Technology, Inc
Hasbrouck Heights, NJ 07604,
Voice:  201-257-5081 x 296 or 287 Fax: 201 727 9296
Email: [email protected]
Visit us at: www.catamerica.com

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