Hi
Hope doing great !!!
I have an opening for you. If you are available for this contract position
respond me back immediate with your most update profile along with the
contact information so that I can submit your profile for this position and
Respond me back immediate as soon as you get this Mail to
[email protected] or feel free to call me on 201-257-5081
and Extension 296 or 287


*--HOT REQUIREMENT--*

**

*Title: Cisco Call Manager Engineers (Gateway)
Location: Long Beach, CA 90802-4317*

*Type: Contract (minimum 1 year but predicted to go longer)*

*Visas Status: Green Card, EAD or US Citizen *

**

*Please list how many years of experience you have in the following areas
(or answer the questions). *

*Please list which one if there are multiple options and/or if its
something similar or an older version): *

*SKILL/APP/SOFTWARE/HARDWARE***

*# OF YEARS EXPERIENCE***

*Required Skills:***

**

·         *Cisco Call Manager v7.0***

**

·         *Gateway (configuration & troubleshooting)***

**

·         *IVR***

**

·         *VoIP***

**

·         *CVP Scripting***

**

·         *ICM Scripting***

**

·         *Telephony***

**

*Preferred Skills:***

**

   - *VMWare***

 **

   - *Cisco Call Manager v8.5***

 **

   - *Cisco Certifications***

 **

**

*JOB DESCRIPTION:*

Molina Healthcare is seeking 2 Cisco Call Manager Engineers.  These
Telephony Engineers will assist with design, development, implementation,
and analysis of technical systems and interfaces relating to telephony
technologies, specifically VOIP based systems.

These Engineers will participate in design reviews, system reviews,
implementations, troubleshooting and a variety of related tasks. In
addition to Cisco Call Manager, Telephony, CVP Scripting, ICM Scripting,
IVR and VoIP experience, these Engineers will have strong expertise in *Gateway
configuration & troubleshooting*.



   - Assist with the design, build and implement local and enterprise-wide
   call center and Telephony solutions and interfaces.
   - This includes convergence of voice and data technologies and
   integration with legacy systems.
   - Troubleshooting of Telephony related problems including VOIP, Call
   Center and Legacy system integration issues and to see them to their
   resolution.
   - Interface on regular basis with Business units/customer to ensure
   quick problem resolution and to convert their needs into technical
   solutions.
   - Develop and Maintain the Documentation for Telephony/Call center
   architecture, call flow design drawings, installation procedures and other
   related information.
   - Ensure all the Telephony related customer reporting is fully
   operational and provide support in case of problems.
   - Define, Evaluate, Test, and recommend new telephony and Call Center
   technologies.
   - Complies with required workplace safety standards.



*Experience**: *

   - 5+ years experience in Voice and Data Networking technologies
   - 3+ years experience in network performance, scalability, security,
   reliability and fault tolerance.
   - Knowledge of industry standards and practices related to Telephony in
   general and VOIP in particular.
   - Expert troubleshooting skills
   - Ability to convert business needs into technical solutions.
   - Excellent oral and written communication skills



*Certifications:*

   - Preference for Cisco Certifications (CCNA, CCNP, CCNV, etc.)



*KNOWLEDGE, SKILLS, & ABILITIES***



*REQUIRED*:

·         Cisco Call Manager v7.0

·         *Gateway (configuration & troubleshooting)*

·         IVR

·         VoIP

·         CVP Scripting

·         ICM Scripting

·         Telephony



*PREFERRED*:

   - VMWare
   - Cisco Call Manager v8.5
   - Cisco Certifications



*EDUCATIONS AND EXPERIENCE***



*Required Education / Experience*

·         Bachelor’s degree in Computer Science or equivalent work
experience.

**

*Hoping to hear back from you*

*REGARDS
Mark Williams |Technical Recruiter
CAT Technology, Inc
Hasbrouck Heights, NJ 07604,
Voice:  201-257-5081 x 296 or 287 Fax: 201 727 9296
Email: [email protected]
Visit us at: www.catamerica.com*

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