Hi,
Hope you are doing great.
*
Please send resume to [email protected]*
This is *Rohit Sarmal* from *IDC Technologies Inc*(All our clients are
direct). Please check the requirement given below and if interested get
back to me *ASAP*
**
*Position: Data Center Support*
*Location: Jackson, MI*
*Duration: Full Time
NOTE: Only US Citizen / Green Card Can apply
*
**
*Job Description:*
- Provide Physical *L2 Support* for all *Data Center Hardware* Equipment.
- “Smart Hands” support for Technical Support Groups
- Daily Maintenance and Reporting required.
- Clear, effective two-way communication, both verbal and electronic is
required.
- Communication will extend to internal/external customers, team members
and vendors.
- Coordinate with vendors/OEM for spares and replacements
- Strong customer skills are required
- Should be willing to work 24x7 “On Call”
- Must have aptitude and attitude to learn / work on new technologies.
- ** Daily Travel is Required to provide field services support to
customer offices across the state of Michigan*.*
*Requirement:*
- 2+ Years in a *Data Center Support* Environment is required.
- Server Hardware Knowledge and Support Required (HP Certification
(reimbursable) is required within 90 days of hire).
- Network Device Hardware Knowledge is required (*Routers, Switches,
MUX, Patch Panels*, etc)
- Rack and Stack Server and Network equipment installation is required
- Basic cabling knowledge is required (network cabling, power cables,
LAN, ILO, SCSI, etc)
- Knowledge of External Backup Units
- Must be able to lift 50+ lbs.
- Valid Drivers License and current insurance is required.
- Alert monitoring tool experience required. *HP Open View Operations
* –*OVO preferred, but Nagios, Net Cool, BMC Patrol, NNM, Site
Scope*will be considered.
- ITSM tool experience. *HP SM7, HP Service Desk preferred. Others
accepted (USD, Remedy, Peregrine*, etc)
- Knowledge of Batch Job scheduling tools preferred (*SAP, Redwood,
Tivoli Batch Job Scheduling*, etc)
- Backup Tool Knowledge
- Excellent Written and Verbal Communication skills are required.
- Customer service and interaction skills are required.
- Hardware Knowledge required to work closely with network engineers,
systems administrators and software engineers for technology and hardware
upgrades
*Preferred Qualifications*
- HP and/or CISCO certifications preferred (or ability to acquire within
90 days of hire)
- Storage Device experience required. Will consider those with limited,
basic knowledge.
- Wireless Equipment Installation/Troubleshooting/Configuration
- PDU knowledge including installation and server power connection
configurations.
- ITIL Foundations Principles Awareness Strongly Desired. Certification
Preferred
**
*Thanks & Regards,*
**
*Rohit Sarmal
Technical Recruiter || IDC Technologies, Inc.,
1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035
Tel: 408-457-9399 Ext: 2017| Fax: 408-608-6088 | Yahoo: sarmal.rohitkumar |
Gtalk: ron.tscti
Email: **[email protected]*
<[email protected]>*Web:
**www.idctechnologies.com* <http://www.idctechnologies.com/>
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