Hello,
Hope you are doing well,
Please go through the following requirement and let me know on 
[email protected] 
you have any available resources

 

 

 

 

Role : SAN Service Delivery Director 

Location: Tempe, Arizona, United States

Contract : 6 months+ 

Interview : Phone/Skype 

 

 

 

Must be GC/Citizen

 MUST HAVE DIRECTOR EXPERIENCE ON RESUME AND HAVE WORKED WITH EMC/HDS PRODUCTS– 
BOTH CANDIDATES WERE DECLINED DUE TO THAT. Must be GC/Citizen

 

 

Job Description:

Ø  SAN Service Delivery Director 

Ø  Monitors new developments in storage and backup technologies, changes in 
business needs, and develops equipment strategy, and plans to strengthen and 
improve the computing services. 

Ø  Develops and recommends IT Operations policies for adoption and 
implementation. 


Ø  Manages development of storage and backup data center standards to reduce 
business operating costs 

Ø  Collaborates with other IT operations teams in the design and implementation 
of processes which enhance the stability of IT and business operations. 

Ø  Identifies opportunities for ongoing consolidation, virtualization, and 
efficiency based improvements. 

Ø  Evaluates and recommends tool sets in the storage and backup environment 
to provide operational support and monitoring. 

Ø  Evaluates and tracks capacity across the storage and backup environments 
and reports capacity and growth trends to leadership as required. 

Ø  Understands the importance of both the SOX compliance and SSEA16 audits. 
Insures that the team meets all requirements. 

Ø  Collaborate with Business Engineering teams to ensure the appropriate 
support 
model and costs are applied to all equipment and services. 

Ø  Solves problems related to installation, implementation, maintenance, and 
operations of client infrastructure 

 

 

 

Qualifications/Skills/Experience  : 

Ø  Storage - 8 year(s)

Ø  5+ years with either HDS, EMC, Commvault and Tivoli Storage Manager a plus 


Ø  Broad knowledge of complex IT infrastructure components (Networks, Data 
Centre’s, End user devices, etc.) 

Ø  Understanding of key IT processes including Incident management, change 
management, configuration management, capacity management, service continuity 
management and troubleshooting 

Ø  Operations management 

Ø  Excellent communication skills, both written and oral, including 
presentation 


Ø  Organizational skills, time management 

Ø  People management including training and development, relationship building 
and negotiations

Ø  Demonstrated leadership of Storage and Backup teams. 

Ø  Demonstrated strategic thinking in previous role. 

 

 

 

Key Accountabilities 

Ø  Technology – Storage/Backup 

Ø  Technology Management 

Ø  Assess IT Infrastructure Solutions (Identify gaps, Expanding IT Business 
Strategies) 

Ø  New Product Evaluations 

Ø  Direct Service Team Management Functions 

Ø  Develops/Implements policies, standards, and procedures 

Ø  Planning and Coordination 

Ø  SLA Management 

Ø  Monitoring and Reporting (System Availability, Performance, Capabilities 
Metrics) 

Ø  Financial Management 

Ø  Budget preparation, development and forecasts 

Ø  Prepare Investment Proposals and Operational Expenses 

Ø  Budget Performance metrics 

Ø  P&L 

 

 

 

 


  Thanks.

  Kevin"Patel"

   

  Ph No:- 980-819-0687

  E-mail:- [email protected]    

  G-Talk : [email protected]                                           
            


  Web Site :- www.riderconsultinginc.com

 

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