Hi Partner,


Hope you are doing well.

Kindly have a look below Job Description, and let me know your interest in
this opportunity


*Let me know if needed any help from my end. You can reach me via Email:
[email protected] <[email protected]>, Ph: (609) 890 0316 *802*



Title:                   Project Manager (Call center infrastructure
experience)

Duration:            7 months

Location:            Raleigh NC



Position
Description:


•       Coordinate functional groups’ responsibilities and deliverables
with respect to process and system initiatives.


•       Define and gain approval for business requirements, process
modeling deliverables, project plans and charters.


•       Determine project cost and project timing based on scope and
complexity of the project.


•       Track, develop and create release calendar for project
implementation.


•       Track each project schedule and create a project plan with input
from the cross-functional team.


•       Schedule, attend and record meetings
notes.


•       Update website with all information related to the project
status.


•       Develop and create corporate communications plans to affected
customers and stakeholders.


•       Manage projects in compliance with the NetApp Project Development
Lifecycle and associated deliverables to ensure the integrity and quality
of project artifacts.

•       Work with developers to translate requirements into technical
specifications.





*Experience and
Skills:
                               *

*Skills that are "Must
Haves":
     *


·         Call center infrastructure experience


·         PMO
experience


·         Change Management
experience


·         agile + water fall
methodologies


·         Infrastructure PM experience


·         Strong oral and written communication
skills.


·         Ability to work collaboratively within a team environment to meet
aggressive goals and pre-defined pre-defined measurement criteria.


·         Ability to conduct user workshops, define requirements, estimate,
assess and plan projects, write use and business cases, and design workflow
processes.

·         Strong understanding of the Software Development Lifecycle, It
Service operations, business process realignment and the financial and
political elements of an IT organization.

·         Experience in business process re-engineering
methods.


·         Strong aptitude for learning new technologies and utilizing
project management applications.

Strong user of Microsoft Project and Visio.

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