Hello, Hope you are doing well, Please go through the following requirement and let me know on [email protected] you have any available resources
Role : Hyperion HFM Consultant Location: Palo Alto, CA Length: 8 months Start: ASAP Interview:phone Technical pre-requisites: Ø Deep expertise in Oracle HFM (Oracle Hyperion Financial Management). Ø Development / Technical support experience with Oracle Finance modules. Ø Should have excellent analytical and debugging skills with ability to analyze complex business/technical problems, identify performance bottle necks and suggest for any query fine tuning as needed. Ø Good communication & interpersonal skills is essential since this is a client/business facing role. Ø Prior experience in Application / Production support area and handling business users is preferable. Ø Exposure to SFDC case management process / ticketing system, perforce configuration management tool and Entitlement / Software Licensing domain knowledge would be an advantage. Primary Responsibilities: Key responsibilities / tasks for the role include: Ø 1) Support client business operations by resolving production issues / tickets pertaining to MyVMware & related applications and completing work requests Ø 2) Monitor / triage incoming production support ticket queues and resolve modest to high complexity tickets with in the SLA. Ø 3) Serve as a primary contact (onshore POC) for Business and IT teams for any questions / clarification related to the area of work. Ø 4) Offshore co-ordination and timely hand-offs of all production issues in his/her area of work. Ø 5) Partner & co-ordinate with respective team/s including Business, BA, QA, Dev & release teams as necessary to address a production issue. Ø 6) Coordinate UAT testing, Business sign off and post production communication to business for the production bug fixes. Ø 7) Research and resolve ongoing Application/Data issues in production while working to improve client incident management processes. Ø 8) Provide technical expertise in identifying, evaluating, and suggesting process improvements that are cost effective and improve work efficiency. Thanks. KevinPatel Ph No:- 980-819-0687 E-mail:- [email protected] G-Talk : [email protected] Web Site :- www.riderconsultinginc.com -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/groups/opt_out.
