Hello,
Greetings from Atlas Systems Inc., I would like to know if you are interested for an “Senior Technical Support Engineer” position with one of our direct client. If interested please send me your updated resume along with the best time to reach you to discuss further. Title : Senior Technical Support Engineer Location : San Jose, CA Duration : 36+ Months Project Company Overview: Atlas Systems Inc. is a leading technology innovator and provider of software solutions, offering software and service solutions to global and mid-market companies in a range of different industries, including automotive, finance, healthcare, insurance, publishing and telecommunications. We provide proprietary products like Comply-Health®, PRIMETM, and ComplyScoreTM, as well as professional services in such areas as Infrastructure/Database Management, Application Management and Development, Test Automation, and Business Intelligence. Our goal is to deliver serious and competitively priced products and services to our clients that add business value and that will positive impact their bottom line. Visit http://www.atlassystems.com/Services.html for additional information. *For immediate response send your updated resume to sravan.pad...@atlassystems.com <sravan.pad...@atlassystems.com>* Job description & Required Skills: Seeking a “Senior Technical Support Engineer” for a 36+ Month Project in San Jose, CA. Job Description: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. *Requirements:* 1. BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting complex enterprise network environments or as a network consultant implementing similar networks 2. Must demonstrate understanding of network topologies, as well as network implementation and design. 3. Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, network storage technology and network management software. 4. Must have in-depth knowledge of network and routing protocols. 5. Must have experience with MS-Window/Linux networking applications. Strong Linux file systems/administration background a plus. 6. Candidate must have excellent communication and presentation skills, both oral and written. 7. Must have excellent analytical, organizational, prioritization, and time management skills. Feel free to reach to me to discuss more on (609) 945 1688 Thanks & Regards Sravan Padala Senior Technical Recruiter | Atlas Systems Inc. 5 Independence Way, Suite 309, Princeton, NJ 08540 Office: (609) 945-1688 sravan.pad...@atlassystems.com | www.AtlasSystems.com NOTICE: This email and any files or attachments transmitted with it may contain information that is confidential or privileged. If you received this transmission in error, regardless of whether you are a named recipient, please notify the sender by reply e-mail and delete the message and any attachments. -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/groups/opt_out.
