*Manager Notes: Sr. Business Analyst candidates can be submitted. They should have experience with Business Processes (Business Rules/Rules Engine) or Automation of business Process. Somebody who wrote PRD’s (Product requirements document).*
*Automation Product Manager or Business Analyst (Business Process)* *Location: Salt Lake City, UT* *Duration: 10 months+* *Primary Job Responsibilities * • As an Automation Product Manager, act as a liaison to CS Operations, Product Development, QA, & other departments, aligning requirements with the delivery of strategic objectives related to automation • Influence and educate business constituents regarding tools best practices and key capabilities. • Facilitate requirements and design meetings to understand and collect product, business and technical needs • Define product requirements including writing clear, detailed, and thorough user stories for simple to complex features. • Project manage development projects • Resolve ambiguities and conflicting business and technical requirements • Proactively identify issues concerning technical limitations and key product requirements • Identify and design new processes that may be required in support of the project, using and adapting existing processes where possible • Ensure alignment of projects and requirements to strategic objectives • Coordinate and support the analysis of decision trees and data to identify opportunities for automation through a rules engine *Job Requirements* *The Automation Product Manager candidate should have demonstrated experience:* • Analysis of business processes and implement automation capabilities using any Automation engine • Ability to summarize and present complex issues to a variety of audiences: technical, non-technical and executive personnel • Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity • Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used • Ability to prioritize and re-prioritize as events warrant • Ability to work across group boundaries and forge cross-functional relationships • Ability to work with large vendors to represent product needs and roadmaps on behalf of eBay • Ability to understand and analyze complex automation rule flows and manage projects to maintain/improve those rule flows. Strong background in business systems analysis and product management throughout the product development life cycle: • Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements • Ability to understand and challenge technical proposals • Ability to develop use cases • Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel • Strong project management background with a focus on the product development lifecycle • Subject matter expertise in one or more of the following areas is highly desirable: Risk Operations, Rules Engine Automation, Customer Service Communication Automation *Experience with:* • Automation Rules Engines • Agile Scrum Methodology • Functional requirements documentation • Product Design Documentation • Custom-designed software solutions • Complex system interfaces • Engineering and Technology development life cycle principles *Preferred experience with:* • SQL or similar • Fraud/Risk Mitigation • Offline Customer Service Interaction • Jira *Thanks & Regards, * *Vikram Raj * *Manager-Recruitment *[image: UniversalSoftware Logo 3C1] 1 Olde North Road, Chelmsford, MA - 01824 Ph: 978-770-2260 E-mail: vikr...@universal-sw.com Company Website: www.universal-sw.com *[image: cid:image002.png@01CDC315.1A0272B0]* vikramrjp *[image: cid:image003.gif@01CDC315.1A0272B0]* <http://www.linkedin.com/pub/vikram-raj-singh/4a/799/163> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
