Hello,


*Greetings from VLS Systems..!*



Below is the requirement with our client and kindly review the details as
below and if you feel interested in the job position please send me a copy
of your updated resume along with your details..



*Job Title : Systems Integration Engineer/HP BSM/Service Now*

*Location : Orlando, FL*

*Duration : 12+ Months*





Client is responsible for technology strategy and management, central
engineering, architecture, IT and technical operations for The Walt Disney
Company including virtual worlds, flagship Web sites Disney.com, Disney
Family.com, ABC.com and ESPN.com.  provides services in both platform
engineering and web operations. Platform engineering includes Content
Management Systems, UGC Enforcement Platform, E-commerce, Video
Distribution Technology, Registration, Advertising Systems and Data
Warehouse & Reporting. The  web operations teams focus on Servers & Hosting
and Network Connectivity.  teams are located in Seattle, Bristol, N.
Hollywood, Glendale, New York, Burbank, and Orlando.



*Responsibilities:*



The Systems Integration Engineer, will be responsible for providing
integration design and implementation services between HP BSM and Service
Now for enterprise systems monitoring services.

·         Work in concert with applicable  Towers to integrate ServiceNow
into the Enterprise Systems Management framework, and will interface with
enterprise, segment and supplier partners to understand and fulfill
monitoring requirements.

·         Responsible for addressing all tool related incidents or issues
in partnership with the supplier or segment resources and will deliver on
all ESM/ServiceNow related service requests – ensuring that each follow
proper change management process and adheres to all document standards and
policies.

·         Establish and maintain relationships with the Enterprise and
Segment Customers that leverage the Monitoring Service, and provide
technical input to the Incident & Problem Management process to help teams
eliminate recurring incidents and minimize the impact of incidents that
cannot be prevented.

·         Manage the analysis and delivery of availability reports that
reflect the metrics provided from each of the ESM Tools and implement
continuous service improvement measures that increase efficient service
operations and improve service availability.



*Basic Qualifications:*



·         10-15 years’ experience in System Admin of Enterprise Class
Monitoring Tools

·         8-10 years direct hands on experience in sustaining enterprise
class monitoring tools.

·         Two to four years’ experience implementing, administering, and
supporting HP Business Service Management (BSM) / Operation Manager I (OMi)
and Service Now.

·         Direct hands on experience with HP Business Service Management
(BSM) & Operation Manager I (OMi) and Service Now, including integration
and administration.

·         Experience integrating with Service Now ITSM Solution

·         Knowledge of the overall requirements and best practices for
systems management support of Unix, Windows, AS400 and Linux servers.

·         Strong understanding of virtual server environments with regard
to both hardware and software monitoring requirements.

·         Knowledge of the overall requirements and best practices for
application monitoring support.

·         IT experience in an outsource services organization providing
infrastructure

·         Demonstrated experience working in a high capacity,
mission-critical application environment with a passion for repeatable yet
flexible processes

·         Demonstrated experience with Service and Event Management tools.

·         Demonstrated experience in systems integration, application
infrastructure support and middleware operations.

·         Direct Hands on technical experience with various
vendor-monitoring packages including HP OpenView, HP BSM, HP SiteScope, CA
APM, CA Nimsoft and ServiceNow.

·         Superb written, verbal, interpersonal communications skills;
excellent presentation skills.

·         Able to work in a team environment inside a dynamic, fast-paced
business. Shares responsibility well and is flexible in work assignments.

·         Clearly and successfully articulates complex issues to a variety
of audiences and teams.

·         Proven knowledge of core Internet and networking protocols (DNS,
DHCP, TCP/IP, ARP, HTTP, HTTP/S, SSH) and IP communication is required.

·         Proven knowledge of data center infrastructure technologies is
required: Windows and Linux operating systems, clustering technology, data
storage solutions, middleware technology, and monitoring technologies.





*Thanks & Regards*

*James* |Talent Acquisition - Manager  | V.L.S Systems Inc.

Address: 4080 Lafayette Center Drive, Suite 300 | Chantilly | VA 20151

Work : 703-953-3118 Ext. 1345 Fax (703) 953-3881 | www.vls-systems.com |
[email protected] <[email protected]>



*Microsoft Gold Certified Partner | SAP Member-Extended Business Program  |
Cognos Certified Partner | IBM Certified Partner | Oracle Gold Certified
Partner *

2008 to 2014 Honoree:  Inc *5000* fastest growing companies

*A SEI CMMi Level 3 Company*

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