Hi Hope you are doing great!
This is Srinivas CH from Oslo Solutions, we have the below opening with our client. Please go through the below job description and let me know if you have any suitable consultants fr the below position. So that we can discuss and proceed further. Please submit resumes/Hotlis to* [email protected] <[email protected]>* *Role Title: ORACLE Middleware Engineer(Lead support Engineer)* *Location: Columbus, IN* *Duration: 6 Months* *Role Description / Main Responsibilities* - The Lead Support Engineer is the single point of contact in the support team responsibility of managing Oracle Fusion Middleware (OFM) production systems. In summary the role involves the following: - Ticket creation and/or delegation - Creation of various reports including trend analysis and productivity metrics - Continuous administrative and maintenance tasks of OFM production systems - Deployment of integration artefacts into production - Responsible for L2 tickets and its resolution - Proactive monitoring of the system - Root cause analysis of production issues The Lead Support Engineer will liaise with the support engineers and also the technical and solutions architects in order to understand the logical and physical designs and be able to resolve issues effectively. The Lead Support Engineer will be a proactive individual capable of identifying production issues in advance by making use of the tools available including creation of scripts when needed, and will also able to conduct root cause analysis and identify issue resolution by interacting with the different architecture and development teams. *Responsibilities:* - Issues ticket creation in ticket management system - Tickets assignation to respective support engineers and tracking of issue resolution - Trend analysis and delivery of productivity metrics - L2 issue resolution support of OFM infrastructure in production post go-live - 24x7 Monitoring and troubleshooting of OFM production platform - Applying of OFM related patches in production platform - Responsible of conducting root cause analysis - Regular monitoring activities such as configuration of alerts and reports on OFM Consoles (i.e. EM and Console and OEM) - Deployment and maintenance of OFM applications including tasks such as patching and performance tuning - Prioritising of faults in order of business criticality and impact - Coordinate with Oracle through normal service request process for fault resolution through constant monitoring of resolutions. - Reporting of ETA of fault resolution in-line with agreed SLA (office hours support only) - Follow outage policy in order to deploy updated code fixes by working with the production support DBA team. *Required skills* - 5 to 10 years performing administration (install, patching, performance tuning, scripting) tasks for the following technology stack: - Weblogic Server including - Creation and configuration of Domains and Clusters - Creation of WSLT scripts for Weblogic to automate installations and common tasks. - Monitoring and troubleshooting activities *Oracle SOA Suite (11g):* - BPEL - Mediator - WSM - Business Rules - Worklist Application - JDeveloper *Oracle BPM Group (11g)* - BPMN 2.0 - Expert in Human Workflow and Business rules - Installation & maintenance of Oracle SOA Suite enterprise on Exalogic - Oracle Service Bus - Oracle Data Integrator - Oracle Enterprise Repository - OEM Cloud Control including Business Transaction Manager (BTM) - Experience applying minor and major patches for the OFM stack *Optional Skills:* - Being able to explain complex issues to people inexperienced people - Having suitable time prioritisation and management - Having customer service orientation - Being proactive - Having competent written and spoken communication - Being able to deliver reports within agreed timelines - Having stress resistant abilities Looking forward to hear from you. Thanks & Regards, Srinivas CH *Oslo Solutions LLC* *Phone: **206-905-9930* Email Id: [email protected] -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
