Hi Everybody,
Hope doing great. Please find a job description. Please reply with your consultant's profile. Job Title: *Service Delivery lead-Infrastructure* Client Location: *Indianapolis, IN* Duration of Project*: Contract (3 months)* Work Authorization: *US Citizen, Green Card* Technical Skills Needed: *Job Summary:* The Service Delivery Lead serves as a senior member on the Infrastructure as a Service Server team. The position is part of a team that is responsible for supporting the KAR ITSS production, development, and test server environments. The candidate will utilize his/her expertise in VMWare, Windows Server, Citrix, Exchange, Active Directory, PowerShell and related technologies to monitor, maintain availability, assure performance, problem solve, design, secure, scale, and implement solutions in a complex environment. *Responsibilities and Duties: Strategy and Planning* 1. Identify trends to proactively prevent service outages. 2. Work closely with the IaaS Solutions team to evaluate and report on suitability and feasibility of new technology solutions. 3. Lead and/or assist in technology evaluations, proof-of-concept, and implementations. 4. Provide input for short and long range planning of core server infrastructure solutions. 5. Provide mentorship by sharing knowledge and building redundancy within the team. 6. Work across teams to assist in determining strategic direction to enable business goals. 7. Leadership for services delivered with operation and project responsibilities. *Operational Management* 8. Maximize performance by monitoring, troubleshooting problems and outages, scheduling upgrades. 9. Create and maintain documentation related to technical architecture, standards, procedures, and policies. 10. Manage process for communicating outage/emergency activities to the organization. 11. Work with the relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality. 12. Provide customer support, configuration, implementation, troubleshooting and follow installation procedures. 13. Provide timely, detailed, and accurate resolution for all issues/projects assigned. 14. Provide data and reporting of KPI’s and trends to IT customers in ad-hoc, weekly, monthly, etc. 15. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Provide basic technical support for installation activities and routine troubleshooting of KAR server infrastructure. *Skills/Qualifications**:* Must have a good blend of technical and customer facing skills. The role will involve providing direction, leading the team, but no supervisory responsibilities. The candidate must be technically sound with advanced knowledge of Windows Server, Active Directory, VMware, Citrix, SCCM, and ITIL-based service delivery technologies. Should be familiar with server/storage infrastructure hardware platforms including HP, Dell Cisco, NetApp, EMC. *Educational Requirements and Qualifications:* Bachelor’s Degree preferred. At least five (5) years’ experience in a Windows Server infrastructure role preferred. Proficiency with networking and storage protocols, standards and basic troubleshooting. Travel Required? (where and how much) *no* Travel extra or included in bill rate? Required to work on-site or remote availability? *On-site * Why is the position open? *New position* Is the position approved? *Yes* Interview Type: *Phone interview * Start Date: *Immediate* Background/Drug Screen:* YES, both* -- *Thanks and Regards* *Narendra Singh* *Technical Recruiter* *Mavtech Solution* 7310, Fleet Avenue, Cleveland, OH 44105 *Email*: *[email protected] <[email protected]>* *Gtalk*: narendra.mavtechsolutions -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
