HI *Urgent requirement*
*Please e-mail me on [email protected] <[email protected]>* Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest. *Job Title* QA Analyst with* ITIL* *Project Location* Reston VA *Duration* 6 months /Contract * Skills Required and Job Description:* *MOI:-Telephonic+Skype* * REQUIRED EXPERIENCE:* - 5 years of experience *DAY TO DAY FUNCTIONS/REQUIREMENTS:* - Review procedures against the requirements of ISO 9001, ISO 20000 and Fannie Mae service delivery requirements - Audit staff and Vendors to ensure compliance with written procedures - Support external auditors as they assess Fannie Mae desktop services against the ISO standards - Devise and monitor metrics that demonstrate that desktop services are meeting end-user needs *MUST HAVE SKILLS:* - ISO 9001 and ISO 20,000 auditing - *ITIL V3 (to at least Foundation Level) * - Technical writing - Ability to form part of a team dedicated to improving desktop services - Capability to use MS Office services - Preferred skills, but not required? - *ITIL Certification* (Intermediate or Expert Level) - Background in IT management of desktops - Windows 8 and Office 2013 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
