*Salesforce Business Analyst * *San Ramon, CA* *6Months* *Phone and Skype* *Seeking a Contract Business Analyst.* The Business Analyst is responsible for investigating and resolving simple to complex user questions and operational issues, which often involves creating complex ad-hoc reports or queries in support of system functionality or user requirements. The Analyst will collaborate with business users, product managers, IT analysts and developers, and others to define and implement new technology solutions, business processes, system defect fixes, upgrades and enhancements. The individual will be required to assess upstream and downstream impacts of process and system changes, and communicate with other departments to ensure an integrated solution. The Analyst must ensure that business processes, policies, and procedures are supported by proposed system solutions, and document different options for the solutions. The individual is required to identify alternatives to solve business problems and proposes business processes and procedure modifications as needed. The Analyst will work with the business, product management, IT development and QS teams to confirm that solutions ultimately meet business requirements.
The Business Systems Analyst will partner with product managers and system administrators to provide post implementation support and enhancement/bug documentation, and with deployment and learning development teams to prepare, coordinate, and assist with customer training as needed. The Analyst will also work with system administration staff to provide maintenance and configuration of User tables, and with operational and technical support groups to provide integrated system support. The qualified individual may oversee and provide guidance to more junior Business Systems Analysts in all day-to-day application and production issues as well. *Qualifications* Bachelor s degree, other technical training in business, or equivalent. 4+ years of business functional area experience, with relevant business acumen. 3+ years experience with Business Applications. MS Office Suite, CRM application experience, complete SDLC experience. . Knowledge of business systems software (sales force) Working knowledge of enterprise level applications. Experience or working knowledge of agile development methodology and creation of user stories. Ability to interact and communicate with customers of varying levels of expertise. Ability to communicate business process to technical resources. Ability to create complex flow diagrams or flowcharts that demonstrate business or system process or data flow. Ability to gather business, system functional and non-functional requirements effectively; elicit and document requirements, and confirm observations with business owners and other stakeholders. Ability to perform fit/gap analysis based on requirements. Ability to create detailed and thorough test plans for medium-sized initiatives. Ability to prioritize job responsibilities. -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
