*Hi Partners,*
*Hope you are doing great!!!* *This is VINEETA from TRG Inc.* *Please share profiles on [email protected] <[email protected]>* Two more short term positions, through September only. *2 Operations Analysts Positions: * *· 1 for 2nd shift * *· 1 for 3rd shift. * *Job Title: Operations Analyst* *Location: Columbia MD* *Duration: 4 months * *Job Description:* Serve as an Operations Analyst working in the project and maintaining operations of Market Place Systems. The project is the focal point for monitoring systems supporting Federally Facilitated Exchange (FFE) and supporting systems. The project focuses on coordinating the processes and activities that monitor systems, identify incidents, report incidents, and restore services as quickly as possible. The primary responsibilities of the position include but are not limited to: · Monitor the Federally Facilitated Exchange (FFE) / Enterprise Identity Management (EIDM) systems/ Data Services Hub (DSH) · Monitors computing resources within the environment; · Alerts system owners of degraded system status; and · Alerts system owners, stakeholders and management of production Severity 1 incidents · Areas Monitored include: o Data Center Network o Infrastructure Bandwidth o Server / Infrastructure o Applications within the environment o Agent based Monitoring o Production Batch Processing o Event(s) & Alert(s) Escalation o Notifies internal stakeholders of Severity 1 incidents received from Baltimore Data Center (BDC) that affect the Marketplace. o Incident identification, notifications, ticket generation, recording, classification, investigation and the most complex diagnoses. o Advanced troubleshooting, escalation and driving service restoration activities helping ensure all duties from a technical and non-technical perspective are completed in a consistent and timely manner. o Assist with Change Management, Problem Management, Configuration Management, Change Coordination, etc. *Required Skills:* · Strong analytical and organizational skills required. · Excellent analytical and communication skills; written and oral. · Ability to work well in a fast-paced professional office environment. · Ability to work independently and as a team member. · Strong attention to details, highly organized, computer literate, proofread accurately and demonstrated ability to prioritize work, work within tight delivery schedules, and meet deadlines. *Technical Skills /Tools*: The project Operations Analyst needs to poses sufficient technical skills to support Market Place Systems. Technical skills include. · Linux · Java · Oracle · Network · VMWare · IT Process Management (ITSM / ITIL) · Microsoft Office The projects Operations Analyst need to have a working understanding of the following tools. · Remedy · New Relic · Gomez · JBOSS · Tivoli · Google Analytics *Required Experience:* · Experience Supporting production systems in an Operations Center, Technical Support group or eCommerce Website Support group. -- Thanks and Regards, *Vineeta Shukla* | *Technical Recruiter* Technology Resource Group Inc. 3736 Hillsdale Court Santa Clara, CA 95051 *Office**:* 408-709-1760 *Ext* : 934 | *Direct**: *408-933-9520 *Gtalk/YIM:* <http://www.tresourceinc.com/> *vineeta.viny007* | *Fax:* 408-884-2409 *LinkedIn:* https://www.linkedin.com/pub/vineeta-shukla/45/28a/b96 [email protected] | www.tresourceinc.com - -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
