Role Program Manager - Customer Data Analysis-- *Six Sigma experts in Licensing PM*
Role Description Hands on experience program manager in customer data analysis and customer survey techniques, propose solutions by working with linked stakeholders, business critical data analysis and management readouts in terms of dashboards. We need someone who has worked in the customer survey industry, understands the baselines and how the data points co-relate to the customer pain points. well versed in managing customer sensing data. Represent software supply chain team at the supply chain customer sensing governance body. Categorize bi-weekly voice of customer data and provide input to the customer case management system. Work across functions to identify case owner and be aligned with proposed solutions, responsible parties, and timeline. Analyze data and presenting findings on root-cause. Desirable Skill Set Hands on experience Program Manager in Customer Data Analysis and customer survey techniques, propose solutions by working with linked stakeholders, business critical data analysis and management readouts in terms of dashboards. Need someone who has worked in the customer survey industry, understands the baselines and how the data points co-relate to the customer pain points. Must have excellent communication skills, both written & verbal. Experience with software licensing Experience in itemizing voice-of-customer data Knowledge on survey techniques desired Proficiency in Excel Proficiency in Powerpoint Work Location San Jose CA Duration 1 year (Immediate) *Thanks & Regards* *Hemendra Kumar* Insigma Inc | 1920 Association Drive Suite # 302, Reston, VA 20191 Phone: 703-468-3024 I Email: [email protected] ABOUT THIS E-MAIL: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
