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I have an urgent requirement below, please go through it and share your updated profile ASAP at *a <[email protected]>[email protected] <[email protected]>* Tibco Developer / Administrator Location: Tempe, Arizona Length: 3+ month contract, can renew and extend each quarter for a longer term contract. Role is 75% administration and support, 25% development. This person provides: · Technical support with day-to-day management of issues, problem activities, 3rd party vendor interactions and change management for assigned applications or technologies. · Assistance, advice, problem solving, and technical information to users regarding the use of software applications; to act as liaison with Users regarding the status of their issues and requests. · Responsible actions while applying technical knowledge, skills, and judgment to solve problems relating to systems and subsystems. · Support for the continued improvement of internal procedures and policies to advance USF Application Support effectiveness. · Rotating on-call support ESSENTIAL DUTIES AND RESPONSIBILITIES: · Identify solutions or workarounds to open issues/problems. · Analysis, troubleshooting and possibly repair application incidents as reported by the user community. · Maintain, tune and repair applications in a proactive manner in order to keep them performing according to technical and functional specifications; performing preventive activities • Configure software packages; design, code, and test program modules that meet design specifications as required; update code to address defects and change requests or enhancements • Up to 25% development tasks with the remainder in a support/analysis/design capacity. · Respond to User inquiries and incidents within service level agreements and to deliver on SLA objectives. · Resolution on complex application and technical issues including problems related to enterprise networks, servers and workstations. · Work directly with USF end users, IT staff or 3rd party technology staff to resolve issues. · Track, monitor and report progress of assignments; update HPSM activity logs in a timely manner; document and track case histories, issues, and action steps taken; timely follow-up on open issues, communicating status and setting resolution expectations with users and management. · Escalate issues according to established communications guidelines and checklists. · Improve support policies and procedures documentation; create/update system and application documentation as required. · Ensure standards are met; applying industry & USF best practices. · Create required HPSM RFC for assigned production changes; create, execute and document the tests necessary to ensure that an application or technical environment meets functional specifications and performance requirements. · Perform post-installation system review and ongoing support. · Ensure compliance with policies, standards, and software licensing RELATIONSHIPS · IT - Problem solves up to the Director level across IT organizations. Works extensively with Solution and Technical Architects. · Business - Problem solves across Business organizations interacting with subject matter experts as needed. · External – Works regularly with IT Vendors / Consultants and 3rd party technical staff as needed QUALIFICATIONS · Bachelor degree in Computer Science/Business or related field, or appropriate technical training and/or equivalent job experience (5 yrs experience in Information Technology). · 3 years’ experience work with windows operating systems; Microsoft development technologies. REQUIRED SKILLS AND EXPERIENCE · 3-5 years’ experience analyzing, designing, developing, testing Tibco · Solid understanding of Object Oriented Analysis and Design, Design Patterns. · Significant testing experience using soapUI or JMeter. · Solid understanding of EAI and relational databases. · TIBCO Product experience required. · TIBCO BusinessWorks 5.9. · TIBCO Enterprise Message Service 6.1. · TIBCO ActiveMatrix Policy Manager 3.1. · TIBCO ActiveMatrix Lifecycle Governance Framework 4.02 . · Previous experience troubleshooting application-related problems . · Good Hands-on experience in VB.NET,VBA, VBScripting using Visual Studio 2008. · MS SQL Server or Oracle. · Demonstrated ability to work and communicate effectively with all levels of Business and IT management. · Ability to negotiate acceptable solutions to complex problems across multiple business and/or technical areas and vendors. · Ability to organize own work and work from or generate specifications. · Excellent communication, organizational skills, ability to manage multiple projects · Previous experience as a support resource · Experience with formal change control Preferred Skills and Experience: · Oracle DB experience. · Simple Unix commands. · Exposure to Virtualization technologies – Vmware/ Application virtualization. · Ability to travel up to 10% as needed. · Webmethods experience. *Amith* *Sr. Recruitment Manager* *Zenith tech Solutions* *Desk: **518-621-004* <518-621-0048>*6* *Fax: **518-244-4977* <518-244-4977> *3 park Hill* *Albany, NY 12204* *[email protected]* <[email protected]> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. 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