Hi Professionals, Hope you’re doing great !
Please share some qualified resource for this position: *Role : IVR Tester/SME/BSA* *Location : Torrance,CA* Seasoned senior tester needed to support testing for CRM (Siebel or Salesforce) & telephony applications (Interactive Routing, Web Chat/Mobile Integration into Contact Center Software, Softphone). Basic Reqs: 7+ years IT quality assurance and systems/application testing experience Minimum Reqs: • 5 years of experience with HP ALM/Mercury Quality Center or similar tool for requirements/test case tracking • 2 years of experience leading or coordinating Quality Assurance Teams with strong communication and negotiation skills, both oral and written. • 2 years experience providing QA estimates and can effectively demonstrate the process/methodology for completing such estimates. • 4+ years of experience testing and/or developing CRM (Siebel or Salesforce), Interactive Voice Response Speech Recognition, Genesys CTI, Softphone, Call Reporting and/or NICE software. • Must be able to demonstrate a strong understanding of servers (Windows, UNIX, mainframe, etc.) and databases for reviewing logs and creating and performing SQL queries to validate and condition data. • 3 years experience working with large financial institutions Preferred Reqs: BS degree in Computer Science or higher Experience with coordinating test efforts between QA teams and UAT teams Knowledge of Telephony and CRM Experience working with an onshore/offshore team model ------------------------------ [image: cid:image001.jpg@01D0CB0E.104E6C20] Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 *Raj Yadav* Cell : 609-207-7013 Fax : 609 799 5746 Email: raj.ya...@nityo.com <vikash....@nityo.com> www.nityo.com ------------------------------ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand ------------------------------ *Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500* ------------------------------ *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html ------------------------------ [image: Avast logo] <https://www.avast.com/antivirus> This email has been checked for viruses by Avast antivirus software. www.avast.com <https://www.avast.com/antivirus> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.