Dear Business Partner, Hope the day is treating you well !!!!
We are currently looking to fill these urgent positions with our Client. Below is few details on them. Please let me know if you have anyone who might be interested in the below job opening. Please feel free to call/mail should you have any questions. Thanks & have a good day! *Kindly please send me the resumes on et...@innosoul.com <et...@innosoul.com> or feel free to call me on 512-522-7474 <512-522-7474>* *Oracle RightNow CRM Developer* *Location: Primary – Linthicum, MD & Secondary – Baltimore, MD * *Duration: 10 months * *Minimum Qualifications* A minimum of two (2) years of experience as an Oracle RightNow Configuration Analyst/Specialist with full life-cycle implementations. A minimum of two (2) years of experience in call center processes, technology and workflow. *Preferred Qualifications* Five (5) years of work experience providing Oracle CRM RightNow configuration services in the healthcare industry. Experience maintaining Right Now Customer Portal pages using PHP, JavaScript, and CSS in Oracle Service Cloud. Experience developing and working with Custom Widgets using Oracle Service Cloud. Knowledge of Oracle Right Now data integration tools. *Duties and Responsibilities:* Design and implement optimal CRM workflow configurations for Client's Call Center Operations. Conduct operational support for Oracle RightNow CRM workspaces. Define, document and align user profiles with business functions, create workspaces, and develop automated workflows. Provide guidance to Client on the best CRM workflow for a variety of call center and business processes. Conduct analysis, design, coding, testing and implementation of custom configurations. Develop, write and update system update documentation. Interface with Oracle technical support as required. Develop web interface/integration with MHC website and/or HBX application. Perform CRM data mining, reporting, administration, knowledgebase tuning tasks. Ad-hoc assistance with user and/or administrator trouble shooting. Attend discussions regarding functional requirements and status updates on projects. Provide administrative support on a daily basis, including provisioning and de-provisioning. Develop operational reports and dashboards. Provide documentation for processes and procedures.. *Thanks & Regards* *Ethen Jones* *Staffing Manager* *Direct- (512)-522-7474 <5125227474>* *Fax: 206-666-1776 <206-666-1776>* *Email: et...@innosoul.com <ch...@innosoul.com>* *website: www.innosoul.com <http://www.innosoul.com/>* *InnoSoul, Inc. (An IBM Partner Company)* *NY Minority and Woman Owned Business Enterprise (MWBE)* *24 Fairfield Ave, Albany NY 12205* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
