I'm sourcing* "**Systems Production Support**"* for one of my precious client in *"**Charlotte, NC*" please share me the matching profiles to ranj...@softsages.com <ranj...@softsages.com> or call me at 484 772 8154
*Systems Production Support* *Location: Charlotte, NC* *Duration: 12+ Months* *Client: Wells Fargo* *Phone and Skype!!!!* Requirements: 3 to 5+ Years systems support analysis experience 2 to 3+ Years development experience 3 to 5+ Years of Financial Services experience in a trading environment 3-5 years of data analysis experience Working knowledge of SQL, Java, Unix Shells, PERL Working knowledge of autosys and/or other job scheduling tools Knowledge of UNIX shell scripting is a plus Technical knowledge of the UNIX environment Ability to troubleshoot complex technology and data related issues Some knowledge of securities industry systems and terminology Some knowledge of the operational aspects of securities processing, settlement and clearing Excellent client service skills and ability to work well in a fast-paced trading floor environment Strong organizational skills and a detail-oriented working methodology. Responsibilities of this position include, but are not limited to: Central point of contact for all OTC/Derivatives related applications. Provide hands-on application level 2/3 support Develop automated solutions of any and all support tasks Work closely with our middle office, operations, and business partners to analyze and resolve all issues and enquiries. Provide a consistently high level of client service to our business partners o Identify gaps in current technology processes and recommend changes to ensure our SLA s are achieved. Identify potential areas of risk that could pose a threat to our business Perform deployments from Test to Production environment Document clearly all issues and the steps taken to resolve the issue in our support wiki & knowledge base. Document support procedures and operational workarounds Support dashboard development *Thank you, and have a great day.* *Ranjith**, **Technical Associate* SoftSages Technology, Inc. 17 Mystic Ln, Malvern, PA - 19355 Desk - 484 402 7869 X 104|Direct - 484 772 8154 ranj...@softsages.com* | *www.softsages.com <http://www.softsages.com.com/> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
