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Hi, My name is Kumar and I am a Sr. Recruiter with Pyramid Consulting Inc. I have the below open job opportunity with my direct client. Please send me the available profiles for the below mentioned position Job Title: Senior Cisco VoIP/Voice Engineer Location: Plano, TX Duration: 12+ Months *Job Description: * Design, implement, and configure Cisco ICM, UCCM, and CCVP contact center solutions. Second and third level support service delivery managers and operations support vendor to ensure concerted effort is being placed on root cause analysis for Telecom outages. Recommend to service delivery managers and operations support vendor improvements in hardware or software needed to maintain reliable Telecom systems. Sizing and Capacity of Cisco UCCE elements: ICM, CCVP, CUCM Coordinate, test, and implement applications and technology through projects and initiatives. Identify applications and systems that require updates and coordinate the implementation with the business owner. Analyze issues and performance problems that impact the ability to conduct business Break/Fix Support. Troubleshooting connectivity issues of Windows servers to ensure proper functionality and having operational support responsibilities for the call recording systems. *Basic Qualifications: * Experience with the Cisco Unified Contact Center System including knowledge of the Central Controller Configuration, ACD and VRU Peripheral Gateway configuration and support, Cisco Call Manager, Configuration Manager, Script Editor, CTI OS. At least 3 years of experience installing/designing: CISCO Intelligent Contact Management Cisco Unified Contact Center System CUCM CCVP Cisco VXML Gateways TCL scripts Thanks & Regards *Tripurari Kumar* Pyramid Consulting, Inc. *Sr. Executive- Recruitment* ------------------------------ O: (804)212 0482; E-Mail: [email protected]; Web: www.pyramidci.com LinkedIn: http://www.linkedin.com/in/tripurarikumar DISCLAIMER The information in this e-mail is confidential and may be legally privileged. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you have received this communication in error, please notify the sender and delete the e-mail and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any opinions or advice contained in this e-mail are subject to the terms and conditions expressed in the governing PYRAMID client engagement letter. Opinions, conclusions and other information in this e-mail and any attachments that do not relate to the official business of the firm are neither given nor endorsed by it. PYRAMID cannot guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, arrive late or incomplete, or contain viruses. *Please respect environment, the future will respect you. Save Paper / Save Water / Save Electricity.* -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
