Hello,
Hope you’re doing great.
Please find the below requirement. Thanks.!!!
*Title : Desktop Support*
*Location : Lucas Building - 1st Floor, IA*
*Duration: 6 Months*
*Interview mode: In person*
Description:
Demonstrated experience troubleshooting and supporting a wide range of PC
hardware and peripherals.
Demonstrated customer support skills, documentation of issues and managing
workload.
High proficiency in Microsoft Office products, MAC and PC
Self-starter and can-do attitude
1. Provide Level I (front line) Desktop and peripheral support
a. Desktop application and basic network troubleshooting
b. Installations / Configuration
c. End User Support
d. Printer and Copier point of contact
2. Managing disposal of surplus equipment via govdeals.com
3. Phone and Network support including resetting A/D account
passwords, setting up new accounts/email, as well as disabling/archiving
accounts and documents
4. Assesses functional needs and works with vendors on supply issues
5. HTML, CSS experience for web changes/updates
6. Social media experience to support IT needs with constituent
outreach
7. Assist in various operational aspects of support for the Secretary
of State (Invoices, major print runs)
8. Managing tape back-up and logistics including removing tapes that
are full and need to go to storage; as well as pick up and add new tapes to
the tape library.
9. Producing and shipping CDs with UCC images off every other week
10. Manage accounts for Data Subscribers
11. Audit hardware and security
12. Desktop software updates and licensing: Windows, OS X and iOS.
13. Maintain desktop hardware inventory, including laptop and iPad
check-in/check-out.
14. Support for office technology and gadgets: Android, AppleTV,
Chromecast, FaceTime, Hangouts, iPad, iPhone, Security Video, Skype, Video
Camera, Video conferencing camera.
Skill
Required / Desired
Amount
of Experience
Desktop application and basic network troubleshooting
Required
2
Years
Installations / Configuration
Required
2
Years
End User Support
Required
2
Years
Printer and Copier point of contact
Required
2
Years
Managing disposal of surplus equipment via govdeals.com
Not Required
2
Years
Phone and Network support including resetting A/D account passwords,
setting up new accounts/email, as well as disabling/archiving accounts
Required
2
Years
Assesses functional needs and works with vendors on supply issues
Required
2
Years
Managing tape back-up and logistics including removing tapes that are full
and need to go to storage; as well as pick up and add new tapes
Required
2
Years
Desktop software updates and licensing: Windows, OS X and iOS.
Required
2
Years
Maintain desktop hardware inventory, including laptop and iPad
check-in/check-out
Highly desired
2
Years
Support for office technology and gadgets: Android, AppleTV, Chromecast,
FaceTime, Hangouts, iPad, iPhone, Security Video, Skype, Video Camera
Desired
2
Years
Acha
Integrated Technology Services Inc.,
Direct: 703-246-1570 || Email: [email protected]
-------------------------------------------------------------------------------------------------
1033 Sterling Road, Suite 205, Herndon VA 20170-3838|| www.its-incorp.com
-------------------------------------------------------------------------------------------------
E-Mail is the best way to reach me.
<http://www.linkedin.com/in/achaayyappavarma/>
--
You received this message because you are subscribed to the Google Groups
"Citrix and Sap problems" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/citrix-and-sap-problems.
For more options, visit https://groups.google.com/d/optout.
