*Urgent Req :IVR/ICM/Routing (Burning) Miami FL Contract* *Client : Infosys*
*Job Description:* Working Knowledge and experience in IVR - Routing, Reporting work stream for Call Center or Care Center projects. · Knowledge in IVR application, Call Server, ICM, QUEUE, CALLS (Agent Front end Application) · Experience to work with business team and active participation in User Acceptance Testing · Good working knowledge in Test Management Tools Like : Quality Center, Rational Clear Quest etc., · Strong working experience in Software Testing Life Cycle (STLC) and Testing Process. · Good analytical and problem solving capabilities. Able to work closely with the technical and Architects teams. · Basic database Testing and Good XML validation experience is a required. · Excellent Team Player and Good Communication Skills *Thanks & Regards* *Mike Michon*, Agile Enterprise Solutions Inc., Ensuring Client's Success Ph: 630-315-9541 Fax: (630) 206-2397 Email: *mike_mic...@aesinc.us.com* <mike_mic...@aesinc.us.com> Web: *www.agilees.com* <http://www.agilees.com> Gtalk/YIM:" mikeagilees " Note: If you have received this mail in error or prefer not to receive such emails in the future, please reply with "REMOVE" in the subject line and the email id(s) to be removed. All removal requests will be honored ASAP. We sincerely apologize for any inconvenience caused. -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at http://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
