Hello, This is Phani from ProNix Inc.
Please share suitable profiles towards below position to [email protected] *Note: Need VISA Copy, ID proof and Education proof for submission process.* *Role: Remedy Business Analyst* *Location: Princeton, NJ* *Duration: 6 months* *Need 10+ Exp* *Responsibilities:* · Translates business stakeholder needs to technology solutions and operational execution with experience in processes and procedures associated with infrastructure service Management according to ITIL guidelines and ITSM best practices · Eliciting specific user requirements considering high-level business requirements to be documented into functional technology and quality requirements and help turn them into actionable project goals. · interviewing key stakeholders, gathering and consolidating requirements and success criteria from the various stakeholders, putting together detailed product specification · Perform proof of concept using *Remedy on Demand* to prioritize requirements · Comfortable creating UAT scripts and testing of Remedy on Demand. · Good documentation and presentation skills to communicate effectively. · Comfortable working around process owner schedules to get the job done · Experience coming up with detailed tasks from requirements · Develop documentation to assist in the rollout of new processes and technologies *Required Skills:* · 10+ years of BA experience · Solid understanding of ITIL Methodology *and experience in Remedy on Demand workflow* · Ability to independently lead sessions with program stakeholders · Excellent communication, soft skills to navigate/channel discussion during sessions · Business process knowledge, hands on work as BA must, should be able to define process flows, prepare and define new process flows as needed · Excellent written communication skills for documentations, meeting minutes etc. *Nice to Have Skills:* ITSM Knowledge Thanks and Regards, Phani *ProNix Inc *Ph: 609-378-1012 | Fax: 732 909 2000 [email protected] <[email protected]> | www.pronixinc.com* |* "E-Verify Employer" | -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
