Test Lead  Denver CO $45/hr

1)      Experience in *Netsuite ERP Finance module*
2) Proficiency in ERP, Accounting/Finance concepts
4) Proficiency in Manual Testing
5) Proficiency in Testing concepts
6) Proficiency in Requirements Analysis
7) Experience in testing in Systems Integration projects

2)      Experience/Exposure in Telecom OSS, Cable service providers

3)      Compliance to Quality Processes
2)Experience in Test Management processes
3)Experience in Microsoft Office
4)Strong verbal and written communication skills and client facing skills
5)Good creative thinking and proactiveness




*Fax Solution Bloomington, IL (Kofax - Rightfax ) Analyst*

Provide 3rd Level service support and maintenance for Fax solutions (Kofax
/ Rightfax software) and faxing services infrastructure.

Technical Skills/Experience view:
· Fax server technology experience desired
· Telephony/Network environment knowledge; Understanding of TCP/IP;
Telecommunications
· Windows Operating System/Windows Server 2008/Windows server
administration experience
· Server Virtualization experience

Nice to have  level skills

·         Experience with HP Service Manager





·         Handle daily support responsibilities in accordance with Service
Management

·         Provide daily monitoring of the Fax server environment

·         Address service management incident/problem/change/etc. tickets

·         Serve as Service Coordinator for the fax server environments

·         Engage with Business Partners to manage and resolve issues

·         Take ownership of critical faxing issues and ensure that the
issue is driven to resolution (e.g. facilitate analysis and assessment
proceedings, and provide options and recommendations on final resolution)

·         Communicate issues to key stakeholders, business partners, and
leadership.

·         Facilitate and manage continuous improvement proceedings of
internal 3rd level support processes; enable provision of data and
reporting to support recommended actions.

Analyze, assess, and implement enhancements in service artifacts (e.g.
Knowledge Items, job aids) to enhance service provision and service
management




Dinesh Verma

Nityo Infotech Corp. (www.nityo.com)

666 Plainsboro Road,  Suite 1285Plainsboro, NJ 08536

Direct Number 609-853-0818 Ext:2110

Mail: [email protected]

Please add me:

GTalk: [email protected]

*YMail **[email protected]* <[email protected]>

Twitter:  @DK32verma <https://twitter.com/DK32verma>,

https://www.linkedin.com/in/dinesh-verma-32140440



** if I am not reachable please call to my manager Varun  412-200-1542 **

kindly excuse typos.

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