*Hi,*

*Hope you are doing well,*

*Please find the below position, If you feel comfortable, Please share your
profile and let me know a suitable to call you*

*Any visa is fine, need visa and passport copy both*

*Please don’t reply if you can’t provide the docs*

*Rate $45/hr on c2c *



*Job Title::           ** Support Engineer *

*Location::           **Jacksonville-FL( local Florida based profiles
preferred)*

*Duration::           long Term** Contract*



*Skills and Responsibilities:*



Following skills are desirable in the prospective candidate:-
·         Ability to multi task, priorities work and adapt during sometimes
pressured situations.
·         Be able to effectively work with business users, developers and
other technology colleagues outside of your direct team, across a broad
range of business functions and at all levels of the organization
·         Ability to relate a technical issue to business impact and vice
versa.
·         Follow issues along a technical or business process to define a
problem to solve.
·         Be able to organize and relate unstructured information to plan a
problem solution.
·         Use multiple sources of information for root cause analysis (e.g.
log files, error messages, user feedback).
·         Demonstrate a good understanding of technology and be competent
in interacting with it via command line and GUI interfaces.
·         2+ years working experience in financial institution or vendor
house in proving trading solution.
·         Programming experience, specifically in JAVA/Shell Scripts/SQL is
a plus
·         Knowledge of or experience of working within complex systems in
large organizations.
·         Ability to read and write scripts in common languages
(Shell/Perl/Python)
·         Bachelor Degree in IT/ Computer Science/ Engineering related
disciplines C38
·         ITIL V3 Foundation Certification


*General Job Description:*
·         Successful candidates will join a team that supports a complex
set of business applications and is the interface for all of Deutsche
Bank’s front, middle and back office client facing and trading businesses.
·         Working with other technology colleagues including those in
infrastructure and application development teams your role will be to
ensure the stable running of the technology platform.
·         This includes liaising with business users and managing a complex
technology plant. Colleagues across Global Technology and our clients are
based in key locations across regions and time zones.
·         The role requires being able to work effectively across teams,
cultures and locations.
·         The individual is expected to be able to understand and manage
rapidly changing and sometimes complex events on behalf of the business.
·         They are also expected to be able to translate technical details
in to business semantics and vice versa.
·         This is an excellent opportunity to influence service delivery to
Deutsche Bank’s clients during a phase of focused investment and growth for
this business.
·         The Service Management Analyst acts as a hands-on technician
executing various tasks in relation to the required services within the
production environment.
·         The Service Management Analyst role supports the respective
functional teams and provides expertise and assistance to ensure effective
services are provided by Service Management.
·         A follow the sun model is in place with local teams based in US,
EMEA & APAC.
·         The Service Management team provides a 24X7 service onsite and
offshore.
·         By becoming the primary contact point for all technical issues,
the team has high exposure to and work with the clients & client facing
teams on a daily basis.
·         Should possess very good written and verbal communication skills.




Regards,
*Mayank Sehgal*
*IDC Technologies, Inc.*
Email: [email protected]

IDC Technologies, Inc 1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA,
95035

Website: www.idctechnologies.com . ISO 9001-2008 Certified.

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