I like to make things as drop-dead easy as possible, but sometimes it's difficult for complex things to be made easier. After programming in it for 4 years I understand the slot machine of billing/service frequencies like the back of my hand, but I run into people who have had problems with it all the time.
The billing frequency is the number of months between recurring invoices. A monthly bill would be a frequency of 1, a bi-monthly bill a frequency of 2, a yearly bill a frequency of 12. The service frequency is the number of months the service covers. A service that is monthly would be a frequency of 1, a service that is bi-monthly a frequency of 2, and a yearly service a frequency of 12 etc. Maybe there is something else I should call frequency. Maybe there is a better way to present it to the user, using a different name for it, or a different view of things? Once you've added your own billing types and services into the system, these freqencies are rarely ever dealt with again except when adding more service types later on. Paul On 11/30/06, Michael Mansour <[EMAIL PROTECTED]> wrote: > Hi, > > > I need to start training people in our organization on CitrusDB and > > am going to create a user guide -- a simple step-by-step manual on > > how to create new customer accounts and dealing with the billing and > > service frequencies > > (which I've found are easy to mess up). Has anyone done such a thing > > that they'd be willing to share? > > I gotta say this is one of the best things I've heard of so far on the list. > > I tried to get my wife to learn how to do things in CitrusDB, after an hour or > two of fiddling with it she gave up saying "I can't make it work". Of course, > this means it does work but following the instructions available to date is > just too hard and too confusing. > > I've been wanting to use CitrusDB in production for months now (actually it's > almost a year now), but I don't do the finances of my company (my wife is the > accountant) so for me learning it is pointless. > > A simple step by step guide is an excellent idea. > > Regards, > > Michael. > > > Dean Woodbeck > > Pasty.NET > > Calumet MI > > [EMAIL PROTECTED] > ------- End of Original Message ------- > > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share your > opinions on IT & business topics through brief surveys - and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > _______________________________________________ > Citrusdb-users mailing list > Citrusdb-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/citrusdb-users > -- The CitrusDB Project | http://www.citrusdb.org Open Source Customer Care & Billing System ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys - and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Citrusdb-users mailing list Citrusdb-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/citrusdb-users
