We have does some connecting of Citrus's mysql tables with DeskPro. Email or not, a ticketing system would be a great addition to Citrus. The current ticketing in it doesn't really work in the traditional sense.
In general with how Citrus currently uses tickets, I can't give a ticket number to a customer, and expect that customer to give the ticket number to any Customer Support rep to get "caught up" on what's going on. -Kreg Paul Yasi wrote: > Is anyone out there are doing support email ticket management with a > web interface? What kind of software have you found that does this > well? Has anyone connected it to citrus in any way? > > Paul > ------------------------------------------------------------------------------ _______________________________________________ Citrusdb-users mailing list Citrusdb-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/citrusdb-users
