The billing tab allows you alter that customer's billing record.  Most
customers would only have one billing record, the default one is show
there, and the alternate ones are shown below it in a list.  Sometimes
you may add alternate billing records when a customer has a service
that is not billed on the same billing cycle as their regular billing
record's billing cycle.

There isn't an interface to delete the billing records, if that
billing record has never been used for billing anything you can safely
remove it from the database using sql queries to delete that row from
the billing table.  If that billing record has ever been used to bill
any services though it's a good idea to leave it alone, you can re-use
it for that customer if they order similarly billed services again and
it will make sure the billing reports can get the corresponding
information to look correct.

If you are actually trying to delete a service, that should be easy,
if you have added a service to a customer and decide they don't need
that service anymore, simply click the Edit button next to the service
item and it will take you to the edit service screen.  One of the
button choices on that screen will be to delete the service.

Paul

2009/7/18 Lordsporkton <lordspork...@gmail.com>:
> hello,
> I am trying to setup citrus and im having a few issues.
>
> How do I delete services?(i think its a service). I am on the billing tab
> for a customer and I have several services? invoices? They have billing IDs.
>
> When I go to services for that customer it doesnt have any services listed
> that I can see, only allows me to add services and has notes.
>
> WHen i try to run invoice maintenance on one it returns with no invoices
> listed.
>
> Thank you,
> Lawrence
>
>
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Open Source Customer Care & Billing System

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