Bart Silverstrim wrote:
On Nov 9, 2006, at 2:09 PM, Jim Redman wrote:
Folks,
I have to say, of all the lists I subscribe to, the vocal members of
this list are the most arrogant and insulting. However, I consider
comments such as Luca Gibelli's, bandwidth wasting, "We are happy to
suffer this loss." and Dennis Peterson's "His specific problem is he
lacks the skill to install and manage the product" reflect more about
the person making the comment, rather than the target.
You're forgetting one detail that probably was the most provoking,
though. He started right off saying he "cherishes his ignorance".
How many of our problems as sysadmins come from user ignorance? How
much worse is it when you have to deal with another peer's ignorance,
and worse yet, WILLFUL ignorance? "Hi, I'm hired to do a complicated
and skillful job as a sysadmin, but want to know nothing about how or
why this software stuff works...can you help me? By, like, doing it for
me?"
Maybe i missed it, but where in his original email did he ask anyone to
help him by doing something for him? From what i can see, he didnt even
ask for help at all. The way i took it was:
Gee, I downloaded this package for clamav and installed it and now there
are all sorts of other things that still need to be done to get it
working correctly. Maybe clamav developers could work with the package
maintainers to make this process go more smoothly?
To which he received responses like:
Your an idiot.
We dont care.
Shut up and stop posting crap like this to the list.
To me it seems like everyone missed the point and made their own
assumptions as to what he *really* meant. Maybe the title was worded
poorly, or his post looked too similar to others that people have seen
in the past and it triggered an immediate negative response from them,
or maybe its just that some people on this list havent gotten any lately
and are grumpy - who knows. But to berate someone like this over a post
they made which i believe was interpreted incorrectly to begin with is
completely wrong. I mean cmon, the subject clearly states its directed
at packagers. Give the guy a flippin break.
-Jim
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