Sander Holthaus wrote:
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Dennis Peterson wrote:
Dave Warren wrote:
In message <[EMAIL PROTECTED]> John Rudd <[EMAIL PROTECTED]>
wrote:
Sander Holthaus wrote:
A tempfail is not a disaster in most scenarios. You may not
be able to receive mail until it is fixed, but you still get
the mail after it is fixed.
I think that attitude works fine in trivially small email
environments.
I don't think it works at all in environments where you've got
an enterprise email system in a mission critical environment,
where having an email delayed significantly can have financial
implications.
If having an email delayed causes significant financial
implications, you've got more serious underlying issues. SMTP is
a best-effort process, there is absolutely no guarantee of
delivery at all, let alone timely delivery.
This is a very naive or at least uninformed position to take on the
monetary significance of email. It is not that way in much of the
world - certainly not in any business I've been involved with in
the last 10 years.
Can I just suggest Ebay and its millions of clients as a point to
ponder? Email commerce is a huge part of the industry I'm in as
well. Earnings and expenditures in thousands of dollars per minute
just from email traffic is such that any email failure is not
something that can wait until Monday morning.
dp
The issue is that email never was designed to be used in that
particular fashion. While it may be fast and almost instant in normal
circumstances, it was not designed with that in mind. The fact that
businesses do expect that is something else and it is what usually
gives people in IT headaches.
I cannot disagree that email in 1982 was not intended for what it's used
for now but this is now, not 1982, and mail is used for everything
whether we approve or not. As messaging professionals we can lament the
good old days but that doesn't pay the bills. We have to make this stuff
work and keep it working in a vigorous B2B world until something better
comes along.
dp
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