Jason Haar wrote:
> I don't know of any commercial AV product that offers training courses. 
> I thought AV is marketed as "set and forget"?  Certainly no company I've 
> ever worked for has sent people on "AV training courses". And if they 
> did, it would be for Windows-based Enterprise solutions - central 
> consoles with auto-push of "always on" client scanners - a role ClamAV 
> does not cover (today).
>
> ClamAV offers some advantages over commercial products (namely the 
> ability to write your own sigs), but that isn't enough cause to create a 
> course for. Good documentation should cover that.
>
> Just my 2cents worth...
>
>   
There are some circumstances that would benefit from best practices 
coaching if not out right training. Among them: Local db mirror(s), 
centralized and clustered av farms, integration with various mailers and 
milters, user space scanning of file servers (Windows/Linux/Unix), 
integration with proxy cache servers and ftp/http drop boxes, pattern 
overrides (whitelisting), custom db files, scoring, libclamav coding, 
reporting, compiling and packaging.

There are some good and some bad ways of writing patterns. Unanchored 
patterns, for example, need to be handled with some care. I haven't dug 
deep enough into it, but some patterns need go no further than the 
subject line, for example, and I wonder if patterns can be anchored to 
headers and envelop elements. Do I wonder enough to sign up for a class? 
Probably not, but if it were still my  responsibility to deal with this 
at the enterprise level I'd more likely to be interested. But... I think 
enterprises more and more are going to turn to postini/messagelabs and 
appliances rather than pay somebody to duplicate effort that is 
commercially available. This in fact is why I'm no longer doing 
enterprise mail. It was outsourced (and I really don't miss it).

dp
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