> > On 26.06.08 11:40, Obantec Support wrote:
> >> I am running 0.93.1 on FC3 box.
> >> 1 user is complaining that emails with word attachments are being zapped
> >> randomly.
> >
> > randomly? would be better to check the logs...
> >
> >> She uses a .procmailrc file to send to an another ISP that does not have 
> >> AV
> >> or SA.
> >> is there a way to stop clamAV effecting this user.
> >>
> >> I run clam-milter and clamd and pick up around 700+ virus a week over
> >> around 200 users.
> >
> > what does it do when it detect a virus? refuse the e-mail? (good)
> > drop the e-mail without notifying anyone? (bad).

On 26.06.08 13:41, Obantec Support wrote:
> the logs show viruses are detected, reject=554 5.7 and marked up as a virus 
> in header with X-Virus-Status.
> 
> Jun 26 12:24:25 proteus2 sendmail[19388]: m5QBOJvL019388: Milter add: 
> header: X-Virus-Scanned: ClamAV version 0.93.1, clamav-milter version 0.93.1 
> on example.net Jun 26 12:24:25 proteus2 sendmail[19388]: m5QBOJvL019388: 
> Milter add: header: X-Virus-Status: Infected with 
> Phishing.Heuristics.Email.SpoofedDomain
> Jun 26 12:24:25 proteus2 sendmail[19388]: m5QBOJvL019388: Milter: data, 
> reject=554 5.7.1 virus Phishing.Heuristics.Email.SpoofedDomain detected by 
> ClamAV - http://www.clamav.net
> Jun 26 12:24:25 proteus2 sendmail[19388]: m5QBOJvL019388: 
> to=<[EMAIL PROTECTED]>, delay=00:00:04, pri=32737, stat=virus 
> Phishing.Heuristics.Email.SpoofedDomain detected by ClamAV - 
> http://www.clamav.net
> 
> I have not seen any email come to me with a virus so i assume they are 
> dumped.

when they complain about random zapping of a word attachment, is that the
email doesn't come or he just does not see the attachment?

Maybe It's not the problem of a clamav but a problem of the user and his
MUA, or maybe problem of the sender. 

I would avoid scanning mail for one user as much as possible. Users wanting
that really want something different...
-- 
Matus UHLAR - fantomas, [EMAIL PROTECTED] ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
I feel like I'm diagonally parked in a parallel universe. 
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