Le Fri  3/10/2008, "Aécio F. Neto" disait
> IMHO, this is one of the reasons free software doesn't go to the masses.
> I have worked in both worlds - proprietary and free software - and this 
> last one lacks in many aspects that proprietary code takes care of: 
> being friendly.
> There is a myth in free software that who is going to use that is (or 
> should be) highly technical, so who cares about being nice. This is 
> almost a rule for software mainly used by sys admins.
> 
> I have seem many nice software (clamav is one of them) that the 
> technical skill inside it (its core) is great, but when it comes to the 
> user interface it is always a nightmare.
> 
> When someone complains about that, there is always a scream in the 
> crowd: hey, this is free software - people dedicating their free time... 
> - what are you expecting? A Windows-way of doing things? Why don't you 
> write your own gui?
> 
>  From my point of view, that's why free and open source software are not 
> welcome out ther sometimes.

I never found comemrcial sftware being friendly to the user : bugs are rarely 
acknowledged;
, licence management is a nightmare (should I se open, OEM or box licence in 
this configuration ?) etc...
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