On 2008/10/7 Charles Gregory wrote: > We only 'demand' the right to have our suggestions heard in their proper > context, and not held up against the idealistic standards of the lucky > few.
I must say that for the disadvantaged, this has been a great debate. However, it has missed the basic premise. The Question and Issue is that ClamAV is failing without warning. I really must believe that developers, designers, and customers need to work together to meet the demands of the product. Each has a point, but the basic fact that needs to be addressed is that the product is not presenting information to the users that an error is occurring in a way that can be readily identified as a situation to get fixed. I must protest that this is not an issue of who is right or wrong, but rather on what are we going to do as developers to meet the need of the application. Primarily, notifying (experts and novice alike) that a problem is occurring that is allowing unscanned mail and traffic through. I said this on a spin-off thread and I think it bears repeating. Failure to notify is not a feature, it is a problem. End users should not have to resort to other means to determine that this product is working correctly. <bold>If they do</bold>, then this product is defective. I am personally grateful for the hard work of the developers on this project and would like to understand enough to contribute. But to point blame to ignore the issue is just bad practice no matter the structure of the business. My opinion would be to start to suggest ways to inform end-users (novice and/or otherwise) that a situation exists with this (x) update that would allow for unchecked mail to come through and here are the steps to correct it. <Sarcasm on> Putting this information on a Wiki that may or may not be visited is like raising a flag that there are bombs ahead and not providing a clear route to follow. <Sarcasm off> Just a few thoughts. John. _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://www.clamav.net/support/ml
