Hello again,

On Thu, 28 Jan 2010 Jon Bendtsen wrote:

> I have since then made a installation of the software on a virtual windows
> XP and then run ClamAV using SystemRescueCd-x86-1.3.4 with freshclam
> being executed just before.
>
>       clamscan -r -i --remove=no /mnt 2> /tmp/clam.err 1> clam.out
>
> It only found the same setup.exe file and Uninstall.exe file which setup.exe
> creates. ClamAV probably detected Uninstall.exe inside setup.exe

Excellent.  You made a clean installation and you still trigger the
virus scanner, so you can say with confidence it's a false positive.

> > "Make sure that different virus scanning engines give positive results
> > on any given file. ...
>
> ... i assumed that you were telling me that it was the same engine.

I didn't mean that.  I meant that you need to check, yourself.  I
don't know anything about Antiy-AVL, and very little about McAfee, but
I doubt that McAfee uses ClamAV code or signatures.  Of course it's
possible, that's why you need to check.

> > Look into the activities of the virus as reported by the anti-
> > virus software suppliers and see if you can match what you're
> > seeing with what they say."

I meant above that the activities of many species of trojans, viruses
and other malware have been investigated and published.  For example
Trojan-abc123xyz may be known to write a file called topless.nude in
the WINDOWS directory.  If an anti-virus product from Acme Corp. says
it's found Trojan-abc123xyz, and you find a file called topless.nude
in the WINDOWS directory, then you can be more confident that you have
a problem even if no other anti-virus product finds it.

> We scan our desktops using Norton. Upon releases we also use AVG & AVAST.
> Neither of they have found anything, and most of virustotal.com did not 
> either.
>
> For some reason virustotal.com shows that 2 others also get a hit on 
> Uninstall.exe as a trojan.
> Antiy-AVL     2.0.3.7 2010.01.27      Trojan/Win32.Shutdowner.gen
> McAfee-GW-Edition     6.8.5   2010.01.27      
> Heuristic.BehavesLike.Win32.Trojan.B

You'll probably want to submit the false positives to them too.

> > ... if you'd told us the name of the software packages that you're
> > worried about I could have suggested a few searches. :)
>
> At the moment we are not worried, we truely believe this is a false positive.

You're still not going to tell us the names? :)

> I have submitted the Uninstall.exe file as a false positive to
>       http://clamav.net/sendvirus

That should be all you need to do for the moment.

> ... Asking the right question in the correct way apparently takes
> considerably thought about what to include and what not to include.

Yes, it does.  Keep working on it.

> I hope i got it better this time.

The description of your tests on a virtual XP system was good enough
to know what you really did, and that you probably do have a false
positive. :)

--

73,
Ged.
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