-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jim Preston Sent: Monday, May 14, 2012 2:39 AM To: ClamAV users ML Subject: Re: [clamav-users] From a newbie: ClamAV scans shut down Google Chrome
On 05/13/2012 03:00 PM, Teresa K. Fowler wrote: > Could my culprit be ClamWin? I started out with ClamWin years ago, > following download links recommended by my ISP/computer repair > service. I thought it was the same thing as ClamAV, that ClamAV was > the new name, or ClamWin was the free edition. What I am actually > running is ClamWin Free Antivirus, a.k.a. ClamWin Antivirus. I > thought I had the same thing used by my ISP to scan email. What do I do? Uninstall ClamWin and install ClamAV? > Teresa [snip] On 5-14-12 2:39 a.m., Jim Preston wrote: >Hi Teresa, >A couple of things, contrary to most corporate mail, this forum uses bottom posting meaning that you add your comments at the bottom of the posting rather than on top. Normally non relevant >portions are then snipped out as I have done here. There are two main reasons for this: >Firstly, it reduces the size of the emails Secondly, it makes logical sense as there is your question / query / comment is at the top of the email (forum posting) and the response is at the >bottom. >Corporate email tends to top post as the number of people involved are limited and mostly fixed and the recipients are mostly interested in just the latest response. Since this is mailing >list, you never know who is going to reply and old "stuff" in the posting is just noise for the most part. >You are posting to the ClamAV Users Mailing List. Your best solution at this point is to post to the ClamWin mailing list, http://www.clamwin.com/content/view/123/90/ where those users will be >in a better position to directly solve your issues. This mailing list is primarily concerned with the engines (scanning, updating, false positive, etc) and addressing issues relating to not >being able to compile the software from source code, crashing of the scan engines, falsely reporting malware in files that are clean, and things like that. >Your problem is specific to ClamWin and it's quarantining of files. >It is a little confusing but .... ClamWin is a 'complete' solution for the Microsoft Windows platform. ClamAV is at the heart of the various platform solutions of which ClamWin is one. Each of the 'complete' solutions are maintained by their own developers using the free and open source scan technology provided by ClamAV. >Specifically from your original post, you were reporting a problem with the Google Chrome files being quarantined. That was an example of a false positive which was corrected a few days ago (I >do not remember exactly when as I was not directly affected by the false positive). If that is your only "true" issue, updating to the latest signatures and reinstalling Google Chrome should >resolve the issue. >ClamAV itself, is primarily used by mail servers to scan mail before passing it on to end users or forwarding to other mail servers. ClamAV just scans files and other streams of data looking >for malware. The ClamAV engines just report if malware was found and do not quarantine, clean, or do anything else with the files. When using clamscan or other feature of ClamAV to scan a >> >ClamWin. >What do I do? Uninstall ClamWin and install ClamAV? >If you choose to go with just ClamAV, then you will have to accept the responsibility of what to do when a scan reports malware. Nobody but you can decide if you have the expertise and time to >take on this responsibility. See what the ClamWin support forum can provide before you make the leap to abandon ClamWin. >I do hope I have clarified things for you, if not just ignore this posting except for the etiquette of not top posting. > >-- >Jim Preston Dear Jim Preston, You have explained everything beautifully, clearly even for me, a right-brain writer, and sadly NOT a computer engineer. Therefore I will stay with ClamWin, because I have neither the expertise nor time to go with ClamAV. Most of these false positives I just wait out, because someone more computer brilliant than me always reports, and the problem goes away. This one hung on, and no one else seemed to be talking about it, so I did my best to contribute. Thank you for clearing up all the remaining issues and alerting me that the problem has been solved in the past few days. I will take your advice and update Clamwin to the latest signatures, then reinstall Google Chrome one more time. Teresa K. Fowler PS: Have you considered writing computer texts for non-engineers? You have a gift for putting your finger on all the elusive background gaps in knowledge that prevent learning advancement, and for filling in those gaps everyone else assumes "everyone" knows with clear information delivered in a friendly, non-condescending tone absent in many tutorials. And without the jocular yatayatayata of some books such as the "For Dummies" series. Will you post your above to the Clamwin mailing list? If not, with your permission, and if you think it is still necessary, I will post a summary including your response on the list where I might better have started this journey. PPS: Do I get bottom posting now? Seems backwards. _______________________________________________ Help us build a comprehensive ClamAV guide: visit http://wiki.clamav.net http://www.clamav.net/support/ml
