joel, i have tried that a number of times over the last couple of days still 
the same results

Cody Allen, Vice President of IT
Infuserve America, Inc / Pharmetric Laboratory, LLC
11880 28th St. N. Ste. 200 
Saint Petersburg, FL 33716
P: 727-573-7847 
F: 727-573-0535
c...@infuserveamerica.com <mailto:c...@infuserveamerica.com>
We're on the Web:  www.Infuserveamerica.com <https://www.infuserveamerica.com/>

> On Nov 18, 2021, at 8:10 AM, Joel Esler (jesler) via clamav-users 
> <clamav-users@lists.clamav.net> wrote:
> 
> 101 should be fine.  Try deleting your mirrors.dat file and see what happens?
> 
> — 
> Sent from my  iPad
> 
>> On Nov 18, 2021, at 07:32, Cody Allen <c...@infuserveamerica.com> wrote:
>> 
>>  its prepackaged on a mailcleaner appliance, not using any standard 
>> locations for the binaries or configs and no updates available from them, an 
>> out of date database would have been better than a totally broken AV, which 
>> is where im stuck now, its frustrating that we're blaming network 
>> connectivity instead of that its too old, meaning that its not a 
>> recommendtation to upgrade but a requirement
>> 
>> 
>> 
>>> On Nov 18, 2021, at 7:21 AM, Maarten Broekman via clamav-users 
>>> <clamav-users@lists.clamav.net <mailto:clamav-users@lists.clamav.net>> 
>>> wrote:
>>> 
>>> 
>>> CAUTION: This email originated from outside of the organization. Do not 
>>> click links or open attachments unless you recognize the sender and know 
>>> the content is safe.
>>> 
>>> Cody, it looks like you’re running ClamAV 0.101.2. That version is too old. 
>>> If you upgrade to 0.103.4, you should be able to start downloading the db 
>>> files again. 
>>> 
>>> What kind of system are you on? Is ClamAV prepackaged for you or did you 
>>> build from source?
>>> 
>>> -Maarten
>>> Sent from a tiny keyboard
>>> 
>>>> On Nov 18, 2021, at 07:09, Cody Allen <c...@infuserveamerica.com 
>>>> <mailto:c...@infuserveamerica.com>> wrote:
>>>> 
>>>> frustrated, have spent days with a broken clamav nothing seems to work to 
>>>> download the db. can someone please shed some light on what is wrong and 
>>>> how to address the problem. running on a debian jessie appliance. at this 
>>>> point im dead in the water, without the databse the service tanks and will 
>>>> not start, freshclam will not download and have found no method to 
>>>> manually get or update the db.
>>>> 
>>>> Using IPv6 aware code
>>>> Max retries == 3
>>>> Querying current.cvd.clamav.net <http://current.cvd.clamav.net/>
>>>> TTL: 962
>>>> Software version from DNS: 0.103.4
>>>> WARNING: Your ClamAV installation is OUTDATED!
>>>> WARNING: Local version: 0.101.2 Recommended version: 0.103.4
>>>> DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav 
>>>> <https://www.clamav.net/documents/upgrading-clamav>
>>>> Retrieving http://database.clamav.net/main.cvd 
>>>> <http://database.clamav.net/main.cvd>
>>>> Ignoring mirror 104.16.218.84 (due to previous errors)
>>>> Ignoring mirror 104.16.219.84 (due to previous errors)
>>>> Ignoring mirror 104.16.218.84 (due to previous errors)
>>>> Ignoring mirror 104.16.219.84 (due to previous errors)
>>>> WARNING: Can't download main.cvd from database.clamav.net 
>>>> <http://database.clamav.net/>
>>>> Trying again in 5 secs...
>>>> _______________________________________________
>>>> 
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>>>> <https://lists.clamav.net/mailman/listinfo/clamav-users>
>>>> 
>>>> 
>>>> Help us build a comprehensive ClamAV guide:
>>>> https://github.com/vrtadmin/clamav-faq 
>>>> <https://github.com/vrtadmin/clamav-faq>
>>>> 
>>>> http://www.clamav.net/contact.html#ml 
>>>> <http://www.clamav.net/contact.html#ml>
>>> 
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>>> 
>>> Help us build a comprehensive ClamAV guide:
>>> https://github.com/vrtadmin/clamav-faq
>>> 
>>> http://www.clamav.net/contact.html#ml
>> 
>> 
>> _______________________________________________
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>> 
>> http://www.clamav.net/contact.html#ml
> 
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> 
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