Hi Micah,

Here’s the output you requested. Let me know if you require anymore
information.
___________________________

Proxy request sent, awaiting response...

---response begin---

HTTP/1.1 403 Forbidden

Date: Thu, 07 Mar 2024 20:27:00 GMT

Content-Type: text/html; charset=UTF-8

Transfer-Encoding: chunked

X-Frame-Options: SAMEORIGIN

Referrer-Policy: same-origin

Cache-Control: max-age=15

Expires: Thu, 07 Mar 2024 20:27:15 GMT

Vary: Accept-Encoding

X-Content-Type-Options: nosniff

Server: cloudflare

CF-RAY: 860d52e20d2136c2-YYZ

Connection: keep-alive

Set-Cookie:
__cf_bm=8o9Hb87idaC8xpij0R4xZRG9WqRYEBHVILTongzCv74-1709843220-1.0.1.1-Q0OQ6No68PXQfGlECq97wLXsjdx8pT2z5y63XiSVNKGwes07ndBgODPddF55.Q0rustRtsVRRRuXYaA4iGs4WQ;
path=/; expires=Thu, 07-Mar-24 20:57:00 GMT; domain=.clamav.net; HttpOnly;
SameSite=None



---response end---

403 Forbidden

cdm: 1
___________________________

Thanks,
John

On Thu, Mar 7, 2024 at 3:20 PM Micah Snyder (micasnyd) via clamav-users <
[email protected]> wrote:

> It feels like the proxy may not be forwarding freshclam​'s HTTP
> User-Agent header.  We use that header to block unsupported software (like
> curl, wget, firefox, chrome, etc) from downloading the database files.  I
> don't know why that would change with just an in-place upgrade of the
> system to RHEL 8, however.
>
> John, if you can get the HTTP "cf-ray" header value from the HTTP 403
> response to the proxy, our Cloudflare admin can look for the firewall event
> logs in Cloudflare to confirm the reason for the 403 response.
>
> Regards,
> Micah
>
>
> Micah Snyder (they/them)
> ClamAV Development
> Talos
> Cisco Systems, Inc.
> ------------------------------
> *From:* clamav-users <[email protected]> on behalf of
> Joel Esler via clamav-users <[email protected]>
> *Sent:* Thursday, March 7, 2024 2:44 PM
> *To:* ClamAV users ML <[email protected]>
> *Cc:* Joel Esler <[email protected]>
> *Subject:* Re: [clamav-users] Unable to download daily.cvd after upgrade
> to RHEL 8
>
> Looks like you’re trying to connect through a proxy.  Not directly.
> —
> Sent from my iPhone
>
> On Mar 7, 2024, at 13:34, John Paul Guay via clamav-users <
> [email protected]> wrote:
>
> 
> Hello,
>
> We have performed an In-Place upgrade to RHEL 8 on our system that ClamAV
> resides on and afterwards we are no longer able to download the daily.cvd.
>
> Just a little history. The system is in a lab behind a corporate proxy and
> it requires proxy rules to be able to reach database.clamav.net and
> clamav.net. Prior to the upgrade there were no issues in downloading the
> signatures on an hourly basis. We have verified that the rules on the proxy
> are still valid and the system is able to reach the proxy but it seems like
> it’s being blocked at database.clamav.net.
>
> I’ve included some output below:
>
> Thu Mar  7 11:52:47 2024 -> WARNING: Can't download daily.cvd from
> https://database.clamav.net/daily.cvd
>
> Thu Mar  7 11:52:47 2024 -> Trying again in 5 secs...
>
> Thu Mar  7 11:52:52 2024 -> daily database available for update (local
> version: 27075, remote version: 27207)
>
> Thu Mar  7 11:52:52 2024 -> ERROR: Download failed (35) Thu Mar  7
> 11:52:52 2024 -> ERROR:  Message: SSL connect error
>
> Thu Mar  7 11:52:52 2024 -> ERROR: Can't download daily.cvd from
> https://database.clamav.net/daily.cvd
>
> Thu Mar  7 11:52:52 2024 -> Giving up onhttps://database.clamav.net...
>
> Thu Mar  7 11:52:52 2024 -> ERROR: Update failed for database: daily
>
> Thu Mar  7 11:52:52 2024 -> ERROR: Database update process failed:
> Connection failed
>
> Thu Mar  7 11:52:52 2024 -> ERROR: Update failed.
>
> Thu Mar  7 11:52:52 2024 -> --------------------------------------
>
> Thu Mar  7 11:53:06 2024 -> Update process terminated
>
> Thu Mar  7 11:53:08 2024 -> --------------------------------------
>
> Thu Mar  7 11:53:08 2024 -> ClamAV update process started at Thu Mar  7
> 11:53:08 2024
>
> Thu Mar  7 11:53:08 2024 -> daily database available for update (local
> version: 27075, remote version: 27207)
>
> Thu Mar  7 11:53:08 2024 -> WARNING: Download failed (35) Thu Mar  7
> 11:53:08 2024 -> WARNING:  Message: SSL connect error
>
>
>
> [root@seti026 ~]# wget http://database.clamav.net/
>
> URL transformed to HTTPS due to an HSTS policy
>
> --2024-03-07 13:26:55--  https://database.clamav.net/
>
> Resolving proxy.xxxxx.xxx-xxx.net (proxy.xxxxx.xxx-xxx.net)... 7.xx.xx.xx
>
> Connecting to proxy.xxxxx.xxx-xxx.net(proxy.xxxxx.xxx-xxx.net)|
> 7.xx.xx.xx |:8080... connected.
>
> Proxy request sent, awaiting response... 403 Forbidden
>
> 2024-03-07 13:26:55 ERROR 403: Forbidden.
>
> Let me know if you require anything else.
> Thanks,
> John
>
> _______________________________________________
>
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>
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>
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>
> _______________________________________________
>
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>
>
> Help us build a comprehensive ClamAV guide:
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>
> https://docs.clamav.net/#mailing-lists-and-chat
> _______________________________________________
>
> Manage your clamav-users mailing list subscription / unsubscribe:
> https://lists.clamav.net/mailman/listinfo/clamav-users
>
>
> Help us build a comprehensive ClamAV guide:
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>
> https://docs.clamav.net/#mailing-lists-and-chat
>
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